Jordan was very helpful answering my financial questions. Richard somehow was able to keep me on track on meeting all paperwork demands. Bai made it known she was a ailable at anytime also.
My family and I are exceptionally grateful for ALL of the help, patience, assistance, and advice our Loan Team gave us from the START. Tyler Kettle, Nina Chapin, Holli Schutte, were all amazing individuals. The key to our relationship was communication. From a buyer's perspective, you NEED to check your online portal every day. When you get a task on the 'To-Do's' list, complete it ASAP. IT will make your loan experience REALLY EASY, and it will make your Loan Teams' job a lot easier.
I want to say I am astounded at how easy the process was and how the team at VU was able to get me in a house quick and painless.
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My loan officer, Vincent Fank was awesome!
I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!
Holly is PHENOMENAL!!!
Based on her first class service and customer care, I would recommend Veterans United to everyone.
Very helpful. They ensured everything went smoothly and constantly stayed in contact to ensure went smoothly. Answered all my questions or if they couldn’t answer they found it for me.
Very knowledgeable, responsive, respectful and helpful!
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My whole team was wonderful, attentive and patient with every question I had and trust me I had a lot of questions. Chloe was very understanding and flexible with my request. Maggie was quick with answers, so patient when I didn’t understand something and very nice. All of them were great.
Jeremy and his staff were exceptional. They kept us updated throughout the entire process. They answered any question we had and provided excellent service and care. The night before closing Jeremy reached out to congratulate us and offered continued support even after closing.
This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.
