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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

468,454

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend

Justin is amazing and helpful, any questions even the dumb questions as a first time home buyer had he had the answers for so it was really simple for us. Highly recommend him for new home buyers, I plan to use him again in the future.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Melissa Velasquez

Loan Officer : Melissa Velasquez

NMLS# 2673576

5 out of 5 Stars
Would Recommend

Tyler and his team were consummate professionals, providing patient responses to every question! Were constantly reassuring throughout the process. I cannot imagine this purchase going any smoother and that’s a direct reflection of the team’s commitment to superior service.

headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend

The home loan process was a smooth process, no hiccups at all. The staff was very professional especially my loan office, Mary. Mary kept me updated throughout the process and was very responsive rather email or text. The communication was especially important to me. I will refer this mortgage company to my affinity group.

headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars
Would Recommend
Photo submission from Rikeia V.

Asli Wissmann exemplifies everything Veterans United stands for. She was prompt, polite, and treated me like family. I love Veterans United because of her generosity and support through my home buying journey! She is phenomenal, as a loan officer she is one in a million!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Awesome and very knowledgeable. Huge shout to everyone who I worked with. The whole team was awesome. Especially Tara because it was difficult seller lol.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Working with Axel Maes was absolutely incredible! A fellow veteran and overall great human being who helped my family get the most out of our VA loan in the difficult San Diego area! 10/10 would recommend!

headshot image of Axel Maes

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

The team I worked with at Veterans United was amazing. Their patience, availability, and professional courtesy were outstanding. As first-time buyers my wife and I had a ton of questions which were always answered and thoroughly explained. Not only did we get a quick deal on a beautiful home, but Veterans United sent us a really thoughtful home warming gift that made us both tear up a bit as it was the first thing we've received in our new home. You guys are awesome! Thank you!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars
Would Recommend

Working with Randall was hands down one of the best decisions I made throughout this entire process. From start to finish, he went above and beyond in every possible way. He was incredibly attentive, always available no matter the time of day, and consistently made me feel like a priority. Any question or concern I had was answered quickly and thoroughly, which made the whole experience smooth and stress-free. Not only did he outperform the competition, but he also beat a competitor’s offer and delivered results that truly exceeded my expectations. His professionalism, dedication, and commitment to getting me the best possible outcome were unmatched.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend
Photo submission from Dawn S.

After 19 years of globe-hopping, VU facilitated a soft landing into our dream home. Aaron Swanner and his team treated us with respect and dignity during one of the most stressful times in our life. They are quintessential professionals- experts at what they do mixed in with genuine compassion for humanity. Aaron referred us to an awesome agent and wrapped up our loan with a bow. He’s truly a ROCKSTAR and we will refer friends every opportunity we get!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

She was very honest and at just about any hour I could text her and she would respond.

headshot image of Melissa Velasquez

Loan Officer : Melissa Velasquez

NMLS# 2673576

5 out of 5 Stars
Would Recommend

Very helpful!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend

Debbie went out of her way to secure the lowest available rate for us. VU worked with us after we had a delay in closing due to us being overseas and traveling as we approached closing. Debbie was very proactive in sending us reminders! Additionally, the team worked through the complexities of a virtual closing since we are still overseas. World class customer service.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

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5 out of 5 Stars
Would Recommend

Fantastic experience! Evan Carmichael made this such a great and easy experience! Very patient, easy to talk to and work with. I alway felt he was just phone away and was always very responsive!

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

3.5 out of 5 Stars
Would Recommend
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

My assigned team was extremely knowledgeable, genuine, and reliable while assisting me through a loan change. I was able to receive a better rating thanks to this team and I am greatly appreciative of their work. Any questions were answered in a timely manner while also providing explanations for me to understand. Overall, my loan officers, David and Nicole, were top tier in support and in making this process as easy as possible.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
Photo submission from Cornelius C.

My loan officer Rhett Thompson and his team guided us through the home buying process and were exceptionally professional. The team kept us informed and communicated what was needed. We closed rapidly and my wife and I are new homeowners. Thanks team!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

5 out of 5 Stars
Would Recommend
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend

We recently refinanced with Veterans United Home Loans using the same loan officer, Nathan Bitner, who has been with us since the very beginning. He has always been wonderful, honest, and genuinely looking out for our best interests. This is now our third time financing a home with him, and there’s a reason we continue to come back. At this point, it feels much more personal, and we truly consider him a friend.Nathan is now in a lead role, and he is absolutely killing it. Even with his growth, he has never lost the personal connection and care that made us trust him from day one. His entire team has also been amazing, always stepping in and helping whenever needed to make sure everything kept moving smoothly and efficiently.The refinance process itself was incredibly quick and easy on our end, even while handling a power of attorney for my husband who is currently deployed. Nathan and his team made everything stress-free, seamless, and easy to understand during a time that could have easily been overwhelming. We are beyond grateful for their professionalism, communication, and support throughout every step of the process.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

More Reviews

See all 468,454 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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