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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

458,190

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 458,190 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Bobby is the best

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Jon and his team are the best!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
Photo submission from Bradley H.

Great company to handle your home buying needs. They are very knowledgeable and make the process smooth and easy. I had a great painless experience working with Veterans United

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

The entire team at Veteran's United made what could have been a very stressful process a breeze. Communication was timely and accurate and we couldn't be more pleased with how professional everyone at VU was.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend

We switched to a local branch and regretted it. The service wasn't the same. Our previous loan officer (Sam Yoo) would take the time to break things down in ways we could understand (lay terms). There was little personability and people skills. We were lost in the home buying process. The service Mr. Yoo and his team provided was top notch. We asked to switch back to our previous loan officer at the national branch. Mr. Yoo's team is amazing and functions together. The communication structure of his team was open and provided us confidence as consumers. We were extremely comfortable as every member of Mr. Yoo's team was competent. Without his leadership, the home buying process would not have functioned properly for us. The website and portal take you through every step you are in as you go through the home buying process. The task feature helps you stay on task as far as what you need to do next in the home buying process. The instructions provided in the portal were clear and easy to understand and follow. Mr. Yoo and his team were very helpful, supportive, and made us confident in the home buying process because they were rooting for us. A lot of apprehension about the home buying process faded away because Mr. Yoo and his team were so helpful. We feel Veterans United does everything they can to help veterans get into their homes.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of Paula Roberts

Loan Officer: Paula Roberts

NMLS# 978369

5 out of 5 Stars
Would Recommend

Malachi and his team were amazing and made my home buying experience so much easier and more enjoyable. They were always readily available to assist me in any way. They also answered all my questions.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

4.5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Very professional, thorough, and great customer service. Easy 10/10.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
Photo submission from Howard M.

I highly recommend for my fellow Vets they care!! Working with the team at Veterans United was just that, Teamwork. And what an awesome team they are!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Mason and his team are awesome at what they do. Professional, efficient, excellent communications and excellent results! Thank you for your service.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Mr Jacob and all of his team at Veterans United have helped me thru the loan process and amazingly helped me towards my now refinance loan at a better rate, which means savings for me in the long run,, I thank God and all of Jacob’s team who helped me on this!!!!God Bless!!!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

We couldn't be more pleased. Tim and Nate were fantastic, pleasant and responsive. The whole process was seamless. A BIG THANKS!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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5 out of 5 Stars
Would Recommend

This is the second time I have worked with VU and Dave Michaud. Both times have been excellent, easy, and timely. Highly recommend Dave and VU!

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Kelly Tolster is fantastic to work with. I have done multiple loans with VU. Always consistently great service.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

I had originally called Moya Brown with concerns about a concern with some emails I had received that felt a little sketchy to me. During that call, she asked if I had looked at refinancing my home loan. I hadn't even thought about it. She did some checking, and to my immense pleasure few weeks later I was able to close on the refi with 2.875% change on my loan and a savings of over $200 a month. Her whole team was exemplary and very helpful. Moya didn't have to say anything and let me stay at the interest rate I was at, but she went the extra mile and helped me immensely.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
Photo submission from Carrie R.

I highly recommend Veterans United! This was an awesome experience! Very helpful people, quick answers to my questions. It was a seamless experience and I highly recommend Rain Mitchell and Craig Blumfield. I just can't commend them enough!!!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

VU made the process to get my new home very streamlined and easy. Everyone is very friendly and knowledgeable

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
Would Recommend

Will and Kathleen did a great job. Very attentive, friendly and easy to work with. Easiest loan we have ever done. Thank you so much!

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

More Reviews

See all 458,190 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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