Sometimes getting in touch with you was frustrating.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Everyone was very helpful and professional. They kept us updated throughout the entire process.
I my entire team was awesome.
Tommy Heller and his team are stellar professionals. He and his team walked my wife and I through the home buying process with support and surety. We were kept in the know from start to finish. Excellent customer care! We appreciate you Tommy and team. We’d recommend you any day of the week. Thank you, our dream home is now a reality.Timothy and Byrolyn Daniels
HOMEOWNERS June 2025
Outstanding company that works for the veteran. Efficient and thorough. Seamlessly made our refinance benefit our situation. Highly recommend them.
This is the second home we have purchased with Veterans United and it has always been smooth sailing. They make the process so quick and easy. Thank you Veterans United.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Quick to answer all my questions
Honestly everything went smoothly if it wasn’t for the fact that we were getting a house built things would have went faster. But all in all the process was a success.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
My Veterans United team was absolutely fantastic! They walked us through the process of purchasing our new home and they jumped through hoops to have us close on the date we had set. I would give 10 stars if I could
Chris, Travis and the entire team made my home buying experience very easy! They took all of the pressure off of me. They communicated very well and got me closed in a timely manner! I highly recommend Veterans United.
The entire process is very in-depth & requires a lot of attention to personal finances, however as long as you keep up with the "to-do" list, it is very straight-forward & easy to follow. Make sure you are able to scan & upload documents to your file as phone screenshots will not work in most cases. Other than that everything is pretty much just completing each task one-step-at-a-time. Don't get frustrated with the process, it's well worth it in the end!!!!
