Matt provided exceptional service during the whole process. He was available on weekends to provide guidance and answer questions every step of the way. Have already recommended him to another military family!
Oh my god it went awesome Josh and Abby and the whole rest of the team went above and beyond and I mean they even thought of her my pets and sent my kitties a treat and a toy and my doggy a treat and a toy they truly made me feel like I was a family member and I hope that for years to come that I now have some new very dear friends who I considered family members as well
Every time I have used VU for a home purchase (3 times now) I have had a good experience. I have always been given an excellent team to navigate the process. The level of proficiency, professionalism, and efficiency in the process for me always leaves the seller with pending actions and little to no delay for actions on my end as the buyer. Top notch service and communication. My VU team made the purchasing process a breeze (maybe too easy to spend that much money).
A great team
Great customer service. It was really a pleasure working with all the Loan officers. as support personnel, very professional, and always time they respond and easy explanations.
This was my first time buying a house and the team at Veterans United made it so easy! They made a super intimidating process into something enjoyable. I was informed at every step along the way and all of my concerns could be raised at a single text number which connected me with the whole loan team. I highly recommend Veterans United if you're ready to buy your dream home!
No complaints easy process
Everyone I worked with was amazing
He was very professional and fast.
The rate is not the best rate compared to other lender. You can find better opportunities somewhere else.
Response from Veterans United
Hi Danaelle,
I’m sorry to hear you felt your rate wasn’t as competitive as you’d hoped. I understand how important it is to feel confident you’re getting the best option for your situation. We work hard to offer competitive rates for veterans, and I’d like to review your loan details to see how your rate was determined.
You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is here from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you contact us outside those hours, we’ll get back to you the next business day.
Veteran's United makes the process of getting a VA loan smooth and not complicated.
Eric Johnson and team made the home buying experience smooth and easy. I will definitely recommend Veterans United.
