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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,532 reviews
701 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,532 unfiltered reviews

Starting on Page 48 of 15,752. Return to Page 1

5 out of 5 Stars

The whole team made the house buying experience great. Bryan was very personable, easy to work with, and consistently checked in with me to answer questions and guide me through the to do tasks. Sam was amazing from beginning to end and her personality, accessibility, professionalism, compassion, and enthusiasm made every phase something to look forward to. She went above and beyond and is a gem who believed in me and my family early and stayed positive the entire process. I am so glad we connected and I will definitely be using Veterans United again for future purchases because of Sam. We made it to the finish and we had fun along the way!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

All the staff at veterans United were friendly and very helpful while I was selling/buying properties. It was a very busy and stressful time in my life but Veterans united made me feel safe and secure the whole time

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Photo submission from Maribeth B.

I can't say enough good things about Veterans United Home Loans. They were so easy to work with and made the application process very simple. Everyone I encountered during the process was excellent! The customer service is outstanding! I will definitely use them again! Thank you so much Veterans United Home Loans!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

This was the best home buying experience it could have been. Every detail was taken care of and explained until I understood what was going on.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Process informative, Professional and Extremely attentive to every need of the Veteran.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

4.5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

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5 out of 5 Stars

I would strongly recommend Veterans United. The entire team was professional, responsive, and fully committed to helping us close on our home. They stayed engaged throughout the process, worked through every condition, and made sure we reached the finish line. We truly appreciate the support and dedication we received from start to finish. Overall, it was a great experience, and we are very happy we chose Veterans United.

headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

0.5 out of 5 Stars

The loan officer is a fucking asshole he fuck me over

5 out of 5 Stars
Photo submission from Ashley G.

Love the team! Way to go! Loved using the second time!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

I accidently started the loan process earlier than I intended to. My loan officer reached out very quickly after I signed up, and even though i was not ready to purchase a house, she didn't close my case, but instead got a few preliminarry thiungs out of the way and then very patiently waited for me to be in a position to purchase a home. The whole process was very smooth, communication was clear and quick, and the online portal was very helpful to use. Overall, I am not sure I could have had a better home buying experience, and for a first time home buyer it meant a lot to me how much my team was willing to work with me and help me through the entire home buying process. Would absolutely reccomend to anyone seeking a home loan.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4.5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

2.5 out of 5 Stars

I don’t know who Missy is. I think I worked with another Lender, but she got very upset with me because I definitely was going through a lot and as happens, And Real Estate, let my emotions escalate some situations I say that because she seemed to be very unhappy with me and told me I was rude. I do think you guys record everything bottom one is I never heard from her again. I brought you guys a Buyer or actually my client did but no communication afterward must’ve made her so upset she never wants to reach out to me, which means the communication from your company shows me you don’t no longer want to do business with me when you take a look at the fact that I’m working with Zillow and getting Buyers pardon me multiple Buyers every month not including my own personal business. I’d love to hear back from you guys so I can be a better real estate agent sorry I ruined your business or whatever is going on and wish you the best of luck in the future.

5 out of 5 Stars

Billy J was great and always answered my questions right away and helped guide me through the process. Him along with the VU app made everything super easy buying our first home and I appreciate all the help they gave

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

Bryan and team were able to complete the purchase process in 36 total days. Thank you Bryan, I will come to you for future Veterans United needs.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Ben and Ashley were great. 10/10 loan team!

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Photo submission from Raymond H.

My loan team was awesome. They guided me every step of the way to my forever home.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Gwen was awesome

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4 out of 5 Stars

For a first time buyer I thought perhaps I was getting an over abundance of help.

headshot image of Jonathan Beahan

Loan Officer Team Lead: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

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