A mess.
Response from Veterans United
Hi Revone,
I’m really sorry this felt like a mess. That’s not the experience we want for you.
If you’re open to it, I’d like to learn more and help however I can. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Had a great experience overall with Jeffrey and Shan. They were very attentive to my concerns. Jeffrey bent over backwards to make sure I could get the home I wanted.
Another 5 star performance! You guys never cease to amaze me! Your awesome! Thank you for your service!
I highly recommend Nick Holman and also Mark Migneco. They are absolutely amazing in the work they do with you to get you a loan. If you happen to have a need for technical support Cara will walk you through step by step until you have the problem resolved. She had such an amazing sensitivity and patience as she walked me through to address my problem. when completing a doc-u sign form. I am so fortunate to have them assisting me when I applied to refinance my condo. I worried I drove them crazy contacting them so much, but their kindness and patience with all of the questions I asked was so valuable. Please use them if you are looking to get financing done because they are truly the best with understanding and patience. You will have no regrets!Thank you again Nick,Mark and CaraI apologize I almost forgot to list Brock Johnson who was the gentleman who answered the phone when I initially called. He directed me to exactly the person I needed.
The team was wonderful to work with they were always in great communication
Kris and Brandi were there through the whole process always ready to answer questions and assist when needed.
They are very friendly and efficient. This was my second time with VU.
We mostly dealt with Hannah and her staff, and it was very easy and knowledgeable kept us informed for everything and assisted us with everything. Would recommend veterans United to any time anywhere.
I wanted to take a moment to share my appreciation for the outstanding service I received throughout my mortgage process. From start to finish, Leanna & Ashley were professional, responsive, and incredibly helpful in guiding me through each step.Communication was clear and timely, and any questions I had were answered thoroughly, which made the entire experience smooth and stress-free. I especially appreciated the transparency and attention to detail - it gave me a lot of confidence in the process.Overall, this was a very positive experience, and I would absolutely recommend Leanna & Ashley to others looking for a reliable and knowledgeable mortgage team.Thank you again for your excellent service!
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Matt has helped us with our VA loan numerous times. Would absolutely recommend!
My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.
Kapril and his group were AMAZING and truly took a stressful time in our life and made it 1,000 times less stressful!
Leanna and Walter were absolutely amazing! Kept me informed along the way great communication and were more then happy to help if I had any questions. I can’t thank them enough for everything they did. I would recommend them to anyone
Ryan and his team was wonderful doing the whole process answering a lot of of My Wife and my questions of things we did not understand at the time. They was very fast on getting all the paperwork done in a timely matter.
