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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

469,221

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 469,221 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4.5 out of 5 Stars
Would Recommend

My family's refinance was complicated by a Title V inspection that went south. However, my team guided us through the process. I can be a bit difficult to work with, but they never gave up. And in the end we succeeded. I would recommend Veterans United to anyone who asked.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Everyone has been absolutely amazing

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

From Chad, Ryan and Kelly the whole team walked me through it and answered every question in the most efficient manner. I had a lot of questions and was skeptical about buying a home but this team walked me through it all.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
Photo submission from Melynda M.

I am appreciative of The Veterans United team. They made this the best experience ever! I have dreaded this process in the past, but they made this so easy for us. I am grateful for their hard work, so that my family could get moved in and will get to celebrate Christmas in our new house.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Expressing my sincere gratitude for the exceptional service and support I received throughout my home loan process. From start to finish, Ms. Stewart and her team at Veterans United demonstrated a level of professionalism, courtesy, and dedication that truly set’s them apart.
Purchasing a home is one of the most significant milestones in a person’s life, and you made what could have been a stressful experience feel smooth, manageable, and even enjoyable. Your willingness to go above and beyond—answering questions promptly, providing clear guidance, and ensuring every detail was handled with care—did not go unnoticed.
What stood out most was your genuine commitment to helping me achieve my goal of homeownership. At every step, I felt supported and valued, not just as a client, but as a person. That level of service is rare, and it made all the difference.
Because of your hard work and dedication, I am now able to enjoy the comfort and security of my new home. For that, I am deeply thankful.
Please extend my appreciation to everyone involved. I will not hesitate to recommend Veterans United to others seeking a reliable and outstanding home loan experience.
With heartfelt thanks,Matthew

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

The Veterans United Teams led by Adam Craig did a superb job. They made this process incredibly easy.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Excellent to work with. Answered any questions.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
Photo submission from Jesse H.

Veterans United and my loan officer, Mystle Schellhorn, worked very diligently to make sure every detail of the loan process was properly taken care of and air tight. I cannot thank them enough for all of their effort.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Tony Boussad and Tyler Meyer are absolutely amazing! They have been a God Send to my wife April and I. Their intelligence in the V.A. home purchasing arena are second to none!

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

10/10

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Their team was incredibly responsive, providing quick and detailed answers to every question I had throughout the process. Highly recommend for their efficiency and clarity.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Awesome responsive service from the first inquiry to closing day. The team was extremely friendly, knowledgeable and efficient. Using the app to complete items was very simple.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Great team

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

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3.5 out of 5 Stars
Would Recommend

Anne and Brie were amazing!! I would love to see them not use Plaid as a tool since it has some issues, but overall 10/10 experience!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
Photo submission from Jay C.

Veterans United is fantastic. I began with less than ideal credit and they helped me raise my credit score through the Lighthouse Program. Once we got the pre-approval, we found our new home in less than a week and settled in less than two months. The entire team was professional and very responsive whenever we had questions. I would highly recommend Veterans United to any Veteran looking to purchase a home.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
Would Recommend

Emmy is efficient, thorough and warm. She communicated with me as if we were friends, with incredible respect and patience. I hope to have opportunity to work with Emmy again

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

The process from start to finish was nothing put true love and support from veterans united they stood by me when it get tuff bending over to make sure I was able to close I love my team….. they have actually come my family…..with the help of god and veterans I couldn’t have make this dream a reality and accomplished this mile stone!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
Would Recommend

The made sure I was getting the best service that could be provided

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

More Reviews

See all 469,221 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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