The refinance process with VU was smooth and reassuring from start to finish. Tiffany and Kayla were responsive, direct, and proactive, which made the entire experience feel effortless and stress-free. Easily the best home loan process I’ve experienced.
There were some delays (mostly on my end but something I would like to advocate for) in terms of getting information as it was sent to just email rather than a text or phone call...Just for future would recommend maybe confirming best contact method. I had an issue with my email notifications which was a huge part of it on my end to. But overall I very much appreciate the teams effort and expertise.
If you have any reservations about buying a home, Veterans United will make them disappear. This experience has been wonderful and we will recommend them to everyone who's in the market.
Very helpful in every aspect.this is a big step in the journey of life and the staff on veterans united I genuinely feel really do care it makes the next step that much better and feel comfortable doing so they limit some of that stress that can be involved with purchasing a new home in my case.
I had an exceptional experience, Reece and his team made my buying experience pleasant and worry free......
Your team was very helpful and helped with resources and made it simple with the to-do list to complete my paperwork. you also kept checking in on me which was great.
Greg and his team are phenominal. Always willing to work with me and my realtors, and takes the time to teach me the info I meed to know. Always puts the customer first and made my home buying/selling expeirence go smoothly. Was there to help move our closing up to, making sure he was doing everything he could to get us what we wanted.
Veteran's United were incredible and worked with us through every step. Joe Choi was a Rockstar when it came to communication and informing us what we needed. Overall 10/10 would highly recommend.This is the second time I've used Veteran's United and they never disappointed this time either.
When you start the process you have the momentum and you set the pace your loan officer in his team will keep up with the speed that you move. These people are quick they're efficient they're thorough they do same day responses if not immediate and almost always have multiple solutions to any problem you might encounter on the fly. 100% wonderful, and would strongly recommend. They get involved and arms deep in this whole process as if they were buying the home themselves.
This is the second home I have purchased with Veterans United. The level of service is over the top in professionalism, customer service, and a down-to-earth unwavering ability to listen, assist and ease your way through the purchasing process. As a retired disabled Veteran, I cannot imagine receiving this level of service from any other company. Taylor, Alexis and many others were available whenever a question or issue arose, I compliment the team on every aspect of obtains my mortgage. Thank you, for making this transition stress less and quick. Well done.
The team made the whole process very easy to understand and were very responsive and helpful throughout the process. Excellent communication. Excellent service.
Shawnee and her team were amazing. I feel very fortunate to have had such a pleasant home buying experience and will definitely recommend to friends. Thank you!
Everyone help and communicated throughout the process
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Was a great experience. Cory was a huge help to me and answered any of my questions I had about being a new home owner. Even things not relevant to the loan, he was happy to answer to provide me with information. He was very quick with any paperwork I submitted and was very efficient in what he does. 10/10 experience
Helped every step of the way, background being that I am 24 years old fresh out of the military with ZERO experience with any of the process. I sent an application and within the hour Don called me to get the ball rolling. And I was able to BUILD which was huge for me and my family. I cannot recommend this agency enough.
Great company. A lot easier to work with the other military home loans.
Phil was amazing to work with
