Derek and his team crushed it. I honestly can't say enough that truly captures how awesome my experience was with Veterans United as a whole. I will recommend VU ten out of ten times to any veteran looking to use the VA loan to buy a home.
Seamless Home Buying Experience. Working with this team during my home purchase was a fantastic experience.
The loan process was easier than I thought it might be - the team had everything well organized and kept in constant communication. The portal made it simple to find information and maintain documentation. I felt supported the entire time from first contact to closing.
The whole crew made my first home buying experience wonderful and painless. Explained everything I asked and walked me through step by step. Great communication from everyone. I couldn’t be more happy with my selection.
Professional and fast!
Nichole, Brittany, and the whole team were absolutely fantastic to work with. They were always open with communication and made the entire process as painless as possible.
Working with Derek Russell was an outstanding experience from start to finish. The entire process was incredibly smooth, communication was always prompt and clear, and every question I had was answered quickly and thoroughly. I always knew where we stood throughout the loan process, which made buying a home much less stressful.What really stood out was how efficiently everything was handled. We were clear to close two weeks before our scheduled closing date, which speaks volumes about the preparation, organization, and hard work that went into making sure everything was completed well ahead of schedule.I couldn’t have asked for a better experience and would highly recommend them to anyone looking for a knowledgeable, responsive, and dedicated loan officer. Thank you for making our home-buying process so seamless!
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Very prompt service, helpful and clear. Professional and kind.
Josh always makes the process super easy, always responsive, and great to work with.
Everyone at Veterans United was fantastic, but I especially want to recognize Heather Carmichael for the extraordinary service she provided throughout our home-buying journey.Buying a home is a major milestone, and purchasing one out of state after not going through the process for more than a decade felt overwhelming at times. Heather made the entire experience seamless. She patiently guided us through every step, answered all of our questions, addressed every concern, and was always responsive, knowledgeable, and supportive.Her professionalism, dedication, and genuine care gave us complete confidence throughout the process. We are incredibly grateful for everything she did to help us purchase our new home and couldn't have asked for a better experience. Thank you, Heather, for going above and beyond!
I really appreciate the team I have had from the beginning. Daniel and Adam have been on point from day 1. I have had two new loans and 1 refinance with them and they have made it seamless. I would def. recommend having friends work with them.
Great helpful service, attentive, caring, and responsive team
The team made the process very easy, the app was awesome for me to keep track of the progress. Very awesome program for Veterans.
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Mary Teson and her team made all transactions very easy for my wife and me.
Having worked with many financing institutions, I have a keen understanding of what makes one greater than the rest. It is the sincere dedication to helping a client reach their goals. My team touched every singe aspect of professionalism necessary for me to reach my goals from the beginning to the end of my journey. Thank you so much!


