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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

468,782

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
Photo submission from Stanley L.

If you are a veteran and considering whether or not to buy a home now, it is the time and Veterans United is the source. They provided all the help this old soldier needed when starting the lending process, then was able to connect me to an outstanding real estate agent. The home I picked is lovely and closing was a breeze. Anyone else who goes through the process and stays within the guidelines will get lots of help. I particularly enjoyed some of the videos on the website which helped during the various stages of the process, especially when it came to closing. These people will work with you and make it work for you.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

As a first time homebuyer going through them made everything simple and easy and I couldn’t have asked for a better team to help me accomplish this goal

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Michelle and her team were awesome!! Whenever I had questions or needed help understanding things they were always there to answer any questions that I had! They made my first time home buying experience so smooth! Now me and my son can enjoy our new place! Thank you so much!

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

Kelly Stephens and her team are purely amazing! My wife and I are beyond grateful for everything she has done to get us the best loan arrangement for our home. Kelly was there for us every step of the way and made complex information seem easy to digest. She was there for us every step of the way and made it seem as if we were her only client. Her team member, Blair Roberts, was just as wonderful. If every Veterans United Home Loans team works like this, there must be a lot of happy veteran home owners out there. I know I am one of them. Reliability, professionalism, competence, stress-free; all of that and more is what you will get when you deal with Kelly and her team. I would recommend Kelly Stephens and her team at Veterans United Home Loans again and again! Perfect 10's for this professional and her organization. Thank you Kelly and Blair! My wife and I will forever be grateful.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

My Vets United team was phenomenal, I was not expecting to be a home owner in such a short amount of time.

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
Would Recommend

We were very pleased with our experience from beginning to end! We started working with Connor Kyle and have nothing but amazing things to say about him! He played a huge part in getting us prepared to buy a home! Then we worked with Sam Brown and Melissa Longston and they were both phenomenal and easy to work with! We have nothing but positive feedback with our experience with VU, we are so appreciative of everyone we worked with!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Shane is the reason I was able to move forward with buying a home and actually feel confident throughout the process. From the start, he made sure I understood everything and always made me feel like I was in good hands with a knowledgeable and supportive team.At one point, I decided to pause and wait about a year before moving forward. Even then, Shane stayed in touch, answered all my questions, and checked in regularly just to see if I needed anything. That level of consistency and support really stood out.When I was ready again, he connected me with a fantastic agent and helped make the entire process smooth.I can’t recommend Shane and Veterans United enough.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

WyattI had an excellent experience working with Wyatt throughout the home buying process. From start to finish, he was professional, knowledgeable, and incredibly responsive. Wyatt took the time to explain every step clearly, answered all my questions with patience, and made what can be a stressful process feel smooth and manageable.I truly appreciated his transparency and dedication—he always kept me informed and worked hard to secure the best possible outcome for me. I couldn’t have asked for a better guide during such an important milestone.Highly recommend to anyone looking to purchase a home!

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

3.5 out of 5 Stars
Would Recommend
Photo submission from Jacob R.
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Marty was amazing and took care of us the process was super easy and we are very happy with the service we received. Would highly recommend Veterens United home loans. This was our second time using VU to buy a home.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Outstanding Service from multiple team members coordinated by Shea Christenbery who was wonderful to work with. Enrique with the Pre-approval process was great.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

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5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Matt always pulls through with competitive rates while keeping cost low. Super polite, professional, and able to move fast!

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Would Recommend

Megan Martin was great to work with and always promptly responded to all of our queries and concerns through email, phone calls and text messages! Overall we had a stress-free experience!

headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

5 out of 5 Stars
Would Recommend
Photo submission from Jim M.

The process for transmitting documents is seamless. A very easy process. If they need you to look at your to do list they email and call you to give you additional clarification of what is needed. They keep you inform of next steps at all times.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend

I started working with Ross Mclanahan and his team at Veterans United about 3 years ago and just couldn’t find the right home. They helped me navigate through 4 different choices in just the last 6 months. They were always available, and when they couldn’t take my calls they would call me back within 15-30 minutes during business hours. Oftentimes they would stay late to assist me. When I got frustrated they maintained professionalism and went above and beyond. Ross went well beyond what I expected and got my rate down to something in the 4% with what I can only call “imaginary money magic.”

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Honestly working with everyone was fantastic, they all did an amazing job and I'm extremely thankful how well they facilitated the whole process

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

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See all 468,782 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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