Good morning,I am writing to express my sincere appreciation for the exceptional work provided by Jake Hanson and his team. They made the entire home refinance process seamless and ensured every detail was handled perfectly. Having worked with Jake for nearly seven years, I can attest that he is a consummate professional who truly excels at what he does. Because of this experience, I will remain a loyal Veterans United customer.I would also like to recognize Brooke Mudd for her outstanding support. She answered all of my questions without hesitation, and her guidance was impeccable. Both Jake and Brooke are absolute rockstars who represent Veterans United incredibly well; I highly recommend them for any future promotion opportunities.Lastly, I would like to thank everyone else involved in the process, including the underwriting staff, title and escrow teams, and the notary assigned to my closing.Have a great day!Best regards,Eric Williams
I had an absolutely amazing experience with Veterans United! I highly recommend them to anyone looking to buy a new home or refinance an existing one.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
The entire door was great.
Precise, competent, and thorough!!!
Chace was amazing for us. He walked us through the whole process, reexplained things as we went, and was available anytime we needed him. Should we decide to buy another home or property in the future we will definitely be requesting to work with Chace again!
Working with Dustin has been an incredible positive experience. I felt heard and supported in completing the refinance process. I would highly recommend Veterans United due to the service Dustin consistently provides.
Lots of logistical nightmares, and seller issues that delayed the purchase, but veterans united helped tremendously to keep things moving forward.
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
Great experience. Process was complete in a very timely manner. Staff was very courteous and supportive. Thank you for everything.
Liz and her fantastic team made it so easy!
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If you are a veteran looking for a home, Veterans United is the only real choice! Because they are veteran specialists. They know the veteran mentality and most of all they treat you with respect.My loan specialists Stephen Erickson and Brandon Willis were excellent! There are no words no describe their Professionalism, knowledge and understanding of my situation! The process went so smooth that I couldn't even believe it!
They held my hand through every step of the way. John Mowrey was phenomenal and always ready to help! The process was extremely simple and using the app for 90% of the work was so convenient!
I would definitely recommend Veterans United. They were very professional and efficient and made my refinance go very smoothly. Thank you very much.
