The process was very smooth and without any problems.
I would not recommend using Veterans United because throughout the home buying process it was hard to get ahold of my team. On most occassions i would call and leave a message and wouldnt hear back for days, if at all.
Besides the communication difficulty i thought Wes Dyer and Dylan were great. They are polite and very helpful. I wasnt a fan of Brandon, He was kinda rude, made a number of mistakes, and from my persepective, just didnt seem to care about me.
I had a wonderful experience with them in my first VA home loan. They secured me the lowest interest rate, and they were there to answer any questions throughout the entire process. They were with me during every step of the process, which for smooth sailing throughout. I would highly recommend Veterans United.
Brian was great ! Definitely looked out for my best interests! His support staff also very pleasant to work with ✅
Great outcome and results, I appreciate the support and gift.🎁
Helped us whenever we needed it.
Maggie was very efficient and kept me informed about everything that was going on.
All of the staff associated with my loan process were excellent. The concierge services was a plus the loan agent and staff were prompt and quick to answer any concerns that I had. The easy to use app worked great for me to load documents or receive documents that I needed to sign. The to-do list within the app let me know exactly where I was in the process so I had a little questions. Overall, a very good experience with everyone I came in contact with including personal that might have been filling in for someone out that day. If I choose to buy another home. I will most definitely use veterans unit again.
Yall made it easy to navigate and use the system nd it helped us alot as most the paperwork was already done
Excellent professional services
Flawless process for loan approval
Secure portal access and ease for submission on required documents
Yes I do have more to say my VA rep Jamie Clark excellent she treat her job like it's a business and she's out to help someone and she does just that for the energy and never tiring that's the way you get something done thank you
Aaron E and Zach S were both incredibly helpful through this whole process! Even when my first house purchase fell through from seller complications, they helped us bounce back when we found a second property and helped close in a quick fashion!
I was very nervous about the whole process but was put as ease by my amazing team.
Takes care of everything. Very responsive.
Brian and Angelica were both an absolute pleasure to work with, as was the rest of the VU team. They were extremely professional, always responded in a timely manner, and answered all questions we had quickly. Everyone was very knowledgeable and made the process smoother than we could have asked for.
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Everyone has been kind helpful and supportive of the process.
Amazing. 10 out of 10 for sure. Strongly recommend.
Veterans United treats everyone with the respect and care they deserve. I am not the veteran of my house, but I did most of the work to secure a home and they treated me just as nice as they’d treat any veteran. This means a lot to me working for a WNY Veteran nonprofit.
Rob and ashley were a pleasure to work with. Professional, kind, and are very nice people.. i look forward to working with them again
