On 5/28th my June payment was made and you took an additional $3000 on 6/1. I need that money put back into my account immediately.
Response from Veterans United
Hi Carl,
I'm sorry to hear about the concern with your recent payment activity. I understand how alarming and frustrating it can be when you see an unexpected withdrawal from your account, especially involving such a significant amount.
Because this involves account-specific information, I'd like the opportunity to have our team review the situation directly. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so we can help connect you with the appropriate team to look into this as quickly as possible.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
My Veterans United loan officer Greg went above and beyond the call of duty to assist me with the purchase of my new home. Immediately after applying for the loan, Greg reached out within 5 minutes and I was preapproved within 15. I realized his exceptional, meritorious service when he returned all calls as promised. He made countless calls to my finance company, insurance company, etc often holding in queque for an hour or more at times and continued to return calls each and every time as promised. He distinguished himself as an extremely skilled and accomplished professional. He continued to make contact with all necessary agencies until the promised closing date was met, which in my mind was record time of only 3 weeks. Because of Greg I will tell anyone looking to purchase a home with a quality loan company to look no further than Veterans United.
Seamless process! I would highly recommend Veterans United to any Vet or anyone looking to buy a house! Awesome Team!9
Shane Ward made everything quick and easy on my part.
Very understanding, helpful, and professional.
The team of Nina Chapin guided me through this extremely stressful home-buying process from start to finish. Also their diligent "behind the scenes" efforts completed the closing in a timely manner despite a variety of financial & administrative challenges that put the closing's date & time in jeopardy.
Great team to work with. Kept me updated through out the process and was always available to answer questions, Satey and Adrienne are a great team and highly recommended.
Veterans United made it possible for me to become a home owner
Melissa was amazing. I never had any questions because she explained everything great. If I had anxiety, she was always quick to answer my questions to dispel any issues
Veterans United Home Loans made the entire process smooth, supportive, and stress‑free. Their team was knowledgeable, patient, and always quick to communicate. I felt valued every step of the way, and they truly went above and beyond. Highly recommend for anyone looking for a reliable and veteran‑focused home loan experience.
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Ryan was most helpful throughout the lending process. Thank you, Ryan, for making the purchase relatively painless.
Team was on point and ready for any questions we may have had during the entire process, enabling us to stay ahead of the curve and successful.
My loan team was outstanding. They were knowledgeable and patient while I plunged head-first into my home buying adventure. With their help and support I was able to close on my home within 30 days and I couldn't have done it without them.
Mason and John were great to work with. Our contracting process was smooth, without any unexpected challenges or changes. Mason will be my first call next time we purchase a home.
