Overall the process was smooth. It was difficult being a service member overseas trying to coordinate everything. Working the homeowners insurance was confusing and seemed like we were only being offered very expensive quotes. USAA insurance was much cheaper for the same coverage. Coordinating the closing documents with the title company was also confusing and not a lot of communication, leaving unsure what we were supposed to do the day of closing. I know this was just part of the difficulties being overseas, but earlier communication would’ve helped.
Our home buying experience has been outstanding and Veterans United Home loans played a huge part in this!
Well organized tracking system
Veterans United has made home purchasing a breeze.
I would like to thank the whole team for doing a outstanding job
The entire team did an outstanding job of communicating with me every step of the way. The app made things easy as well.
Thanks to all you emernt above and beyond
Excellent service, website is easy to work with. So happy I found this company
Great job.
The financial part of this was so easy. No hiccups. Communication was outstanding. Couldn’t ask for better. My first home buy was littered with problems. I got a house!!
Larry got the ball rolling and within a month I was closed and moved into my new house thanks to his staff and Larry
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I was so pleasantly surprised in how quickly they answer questions and helpful every single team member that was assigned to me in this adventure we call homeownership were to me. The clarity from Veterans United in any question I asked left me confident in what I was getting into and truly helped eliminate the fears of buying a home. Then out of nowhere we get a personalized handwritten card (not some premade and stamped) from my team manager Kelly (she is great!) along with a lovely picture of a map in a frame of our new address. It has been and always be the little things that keep people coming back to businesses like this one. I for one am very pleased and highly recommend to any veteran the level of care and professionalism Veterans United gives to its clients.
This was honestly the best process I've ever had. Joseph, Alyssa and the rest of the team (I can't remember all of the names) are phenomenal. I'm telling other Vet buddies of mine about VU and Joe's team. Truly can't say enough! I'll say this, between my realtor and Joe's team, I felt at ease in letting them do their thing. That might not be a good thing, but I trusted them to do right by me.I will say the negative is the website's message about using cookies won't go away and blocks part of the page. This is even worse on a mobile device.
I really appreciate everyone they welcomed us into the family they are the best im honored to be a part of the family
Tyler was very responsive.
The whole process was smooth and the app is very user friendly.
