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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

469,231

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 469,231 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

No BS! If you are purchasing a new home, you need to "absolutely" hire Veteran's United. You will not be sorry. I have only used Veterans United to purchase my last two homes and they EXCEEDED all my expectations. Always there when I needed them. Oh so helpful. As you can tell I am VERY PLEASED with them ALL!

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend

Jonathan and the whole team were incredible.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Everyone was knowledgeable, courteous, and respectful

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
Photo submission from Charles L.

Overall I'm very impressed how everything is handle. The process is so stress free. Veterans United is outstanding.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

very good customer services

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

The team at veteran united was open and honest about the hole process. They were also quick to reply and kept everything moving. I really do appreciate them on helping me through this. I can now move forward. And I'm now a homeowner! Thank you veteran united!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Everyone answered all our questions timely and made everything easy to understand and the process was fast!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend

As a first time buyer I was nervous during the process, and the Veterans United team went above and beyond to get us closed and on a time crunch! We are very satisfied!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend

I had a great experience. I wanted a more face to face experience for my 1st time purchasing a home. I can speak for Michelle’s team and would highly recommend. You’re not only aging a home but a teacher, a counselor, and a welcome that makes you feel as if you knew not only Mrs Westbrook, but her whole team as a whole. The process was more ups than downs for me and at a time an emotional experience. I thank Veterans United and the Killeen office for this lovely experience. As stated above I would highly recommend.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend
Photo submission from Donald R.

Brothers and Sisters the people at. Veterans United are there for, always there to answer your questions. Top company. With great people. If you want a home of your own, this is the right place. Thanks to all of you for making this happen, wonderful job! Thanks Don

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Outstanding team from the initial contact to the specific representative you need. My personal team Shawn and Caitlin were exceptional, professional, caring, competent, responsive, and addressed all of my concerns and needs. I have been with Veterans United for the past 7+ years. I always highly recommend them. They also provide informative videos to increase your knowledge and understanding of your mortgage needs.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

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5 out of 5 Stars
Would Recommend

Just refinanced with VU - the experience was outstanding! Absolutely, no complaints! VU handled my original mortgage. When I saw an opportunity to refi, I shopped around but could not find a company that was better than VU. Others "fast talked" and promised great rates, but there was always something hidden in the numbers. They were not up front, detailed, and honest like VU. VU even went the extra mile to assist with retitling my home in my family trust. These folks are the "real deal"! They understand that they get more business by being honest, professional, and fair to Vets.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

I got such an awesome team that really put in the workforce, answered all my questions, and helped me secure my first home. Feeling truly blessed to have Veterans United.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Everybody who helped me were awesome. Every question I had or help that I needed, they were there to help the process go as smooth as possible

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
Photo submission from Allan B.

The team was very knowledgeable and helpful. Cody Smith and Corey Jackson worked well together and were available to answer any questions I had during the loan process. I had a great experience dealing with the loan team.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Haley and Mirza were absolutely amazing. Stayed in touch throughout the process and made it so seamless. I was able to do the entire process on my phone, it was that simple

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

I had a friend whom I was stationed with recommended to use Veterans United to purchase a home. Right away I started using this application, easily able to upload documents and be able to review all tasks needed in order to not only see my approval rate. Also be able to access my documents to read and download.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

More Reviews

See all 469,231 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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