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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

458,961

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
Would Recommend

Amazing . Super helpful every step of the way. Even when things got rough and we had to take a break from looking the whole team stayed patient and positive and was there when we needed them.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Justin and his team were extremely helpful.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
Photo submission from Christopher P.

These people really care! I can't find enough great things to say about them. Purchasing a house can be very stressful, but you honestly know that VU is on your side & working for you. Thank you!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Absolutely great! My team was always helpful, professional, caring and made my life changing situation bearable!! It kept me above water figuratively speaking.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

As a first time homebuyer, I really didn't know where to turn. Veterans United made it easy and turned an overwhelming experience into a "that was easy" moment. Almost "too easy" was what I said to the awesome duo of Colin and Ofelia who walked us through the loan process with ease. Impressive was the response time from a simple email to receiving a phone call in minutes, if not seconds, from Colin. They also did not disappoint in lining us up with an awesome Realtor in Jan Allen whose experience and insight for a first time homebuyer was invaluable. All around, I couldn't speak more highly of my home buying experience in what we perceived was going to be a scary process.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

4 out of 5 Stars
Would Recommend
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

N/a

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
Photo submission from Josh I.

The ease and convince of buying a home through Veterans United is surpassed by none. While several of my friends were buying houses and describing all the headaches their lenders were causing for them I was boasting about how smooth everything was going with my lender Veterans United!

headshot image of Jon Schulte

Loan Officer: Jon Schulte

NMLS# 1815239

5 out of 5 Stars
Would Recommend

David and the team was so helpful to us during this whole process. With out David and the team we would have been lost. Thanks David and the team for you time and patience with us.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend

From my first inquiry to signing the final documents, Veterans United was engaged and supportive every step of the way. To top it off, we were greeted with a thoughtful home‑warming gift when we walked in for closing—a wonderful touch that really stood out.
Beyond the excellent customer service, I received the best deal available on the market at the time, with minimal fees and charges. I would confidently recommend Veterans United to my family and to anyone interested in using their VA home loan benefit.
Thank you for everything! 🙂

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Working alongside Tim, Erin, and Deloris has been amazing. They went above and beyond for my husband and I to ensure we got the best service and any help we needed during our home-buying process. Couldn't have asked for a better team. I would definitely recommend Veterans United to any of my family or friends.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4.5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Very professional and great at following up on actions needed, while military is deployed.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

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5 out of 5 Stars
Would Recommend

I loved working with veterans united they constantly made me feel reassured and at the end of it all it felt more like a family then just doing business, they answered at all hours of the day and if they were busy immediately sent me a text instead of keeping me on hold for hours at a time. They never once made me feel silly for asking questions as a first time home owner and let me tell you I had a lot! The app was easy to navigate and with my busy schedule they were very understanding.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
Would Recommend

It was super simple refinancing our home, way more than I had expected.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4 out of 5 Stars
Would Recommend
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
Would Recommend
Photo submission from Thaddeus L.

Working with Maureen made the home buying process a breeze! She was always there for any question or concern. I’d easily redo this whole process if she was on my side. Thank you again.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend

Very easy and very helpful from start to finish! Any questions or concerns I had, they were answered and explained thoroughly and quickly.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Amanda went above and beyond in the purchase of my new home as I was buying and traveling from another state. If you want excellent service then make sure you contact Amanda.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

I absolutely appreciate Scott Elian. He was amazing. Very professional and patient. He was always willing to break things down for me so that I could understand the “right now” and the next steps and that was very helpful for me throughout this process. Could not have asked for a better officer. I also want to say overall, the team was amazing. Everyone that I worked with was professional. I felt like a valued customer throughout this whole process.Thank you all for making this experience a great one. I am happy!!😃

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

More Reviews

See all 458,961 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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