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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

460,223

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

Scott Davis and Kurt Lofton were very helpful and informative. They were great. The underwriting process was very stressful. It seemed like the underwriters wanted more and more documents. The whole process ran right to the closing date which caused a lot of stress and anxiety.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend

This company was recommend by friends and i will pass the word along to more if they are looking for a house

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

4.5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
Photo submission from Lawrence L.

Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

3 out of 5 Stars
Would Recommend

After schedulingb a closing day Veterans United informed me that they didn't know that i was closing on that day and cost me a days vacation with even an apology

Response from Veterans United

Hi Luke,
I’m really sorry for the frustration this caused. Taking a day off work for a scheduled closing is a big deal, and we should have been aligned and communicated better. I also regret that you didn’t receive an apology at the time.

If you’re open to it, our Client Advocate team would appreciate the chance to look into what happened. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Great teams! Very helpful and put you first.

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Would Recommend

Great lender. The first and only to consider a loan for me.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

My experience with Veterans United, and in particular with Jeff Magsamen and his team, has been phenomenal. They are incredibly knowledgeable, responsive, respectful, and they have unequivocally earned my trust and respect. Based on my experience over the last several years (which includes a VA loan, a VA loan refinance at a lower rate, and I don't know how many questions in between), I can't image doing business with anyone else, and I hope I never have to.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
Photo submission from Christopher B.

We ran into a couple of problems last year when trying to buy a house..but Brian and his team walked us threw as to what to do and not do so that everything would go smoothly when I start the process again to buy a house. Now I can say we are home owners now. Great job Brian and your whole team.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Very good at her job. I would recommend her. She is very knowledgeable and very helpful.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

It went great. Veterans united worked hard and made sure I was up to date until the end.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

Awesome to deal with!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend
Photo submission from Thomas W.

The entire team including our realator Kari Evans made me and my wife feel truly appreciated as a veteran. God bless them all & God bless the United States of America.

headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

My VU team made our first home buying experience one we will never forget. From day one VU worked with me every step of the way, from getting my credit score up to closing On felt like someone was in my corner. Thank you all and God bless each of you.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

The team at Vets Inited is very professional and efficient!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Great group of folks to work me thru the detailed requirements to purchase a home.
Thanks

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

More Reviews

See all 460,223 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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