Thank you for all of your work and help with this process
Super easy to work with and was able to move in fast and get the best rates coming from a first time home buyer! Amazing people to work with all are so friendly!
Mickey was fantast, and reliable(give the man a raise!), he was very on top of it for us but the underwriting process wasn't great but maybe that's typical. Got asked same questions several times that we wrote out. And communication could have been better between departments. I will say we did go thru several houses before finding right one so that whole deal is a process within itself. But it the end we got our home so thank you!
After 5 years of looking for a home that I wanted and that was in my price range - my credit union was only interested in a house they wanted me to buy. I decided to call Veterans United and, 6 weeks later, I spent last night in my new home! It was the easiest purchase I have ever made. Thank you for all you do for us grumpy old veterans!😁
Very smooth, very easy to follow along from the first pre approval to the closing.
The teams that assisted me in my home buying adventure, was the absolute best.
Thank you for making my first time home buying process so smooth
Matt and his team were very thorough and covered all the bases to make our dream house purchase happen it was an honor to be working with them especially on such a unique purchase!
They made every step of buying a home easy and convenient for us. Everyone was very pleasant to speak to.
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Very helpful. They definitely make sure all your documents are correct and in order.
The staff at veterans united were very helpful and did the best they could with most of our circumstances. Our listing agent who helped sell our home and buy our new home definitely had a few slip ups 1) being that the things that were verbally agreed upon during our walk through of the home did not get written into our contract which having to purchase new equipment that was verbally agreed would come with the home definitely set us back. And due to the urgency of rushing our signing and closing we were not permitted a final walk through of the home prior to moving in which to say it kindly left us in a bit of a shock, the skirting of the house was broken and torn in several places, a heard of feral cats had made their home under the house and had completely destroyed the insulation and caused a very fowl odor to linger throughout many parts of the house (strong smell of cat urine and old unchanged litter box) pieces of the trim were torn or broke entirely, there was a large gauge in the floor, the master bathroom door is missing, one of the windows in the guest bedroom is broken. And my wife has had to vigorously scrub and clean for several days because the previous owners did not bother to clean anything, and had left multiple piles of discarded metal and wood scraps. Veterans united were unable to provide a moving service in our area due to the rual location and the company we were able to secure originally quoted us $3000 to move everything 88miles and then before pickup jacked the price to more than double and due to their company policy were not able to keep our belongings held for the 3 days from pick up to delivery so instead of taking our belongings from house A and transporting it to house B they literally just returned our belongings to house A and crudely dumped them into the shop so we ultimately ended up having to pay for a moving service we were never provided and had to move all of our belongings by ourselves using a friends horse trailer in multiple trips after closing. Veterans united were very apologetic about the misfortunes we endured however did not offer any kind of compensation or retribution for all of the hardships. I am thankful that they were able to get our loan approved when we honestly didn’t think we had a prayer so cutos to their loan team for getting us approved with no down payment necessary. So in being as fair and honest as I can be an 8/10 is the best I can honestly and genuinely give.
