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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

462,408

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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1.5 out of 5 Stars

Way to many hands in the pot. Never know who youre talking to. I had 0 communication about an issues with my first Appraiser. 2nd appraisals finally happened. Which ultimately did not allow me to close early. Someone from here told the Appraiser they didnt need the report until the 12th and I was hoping to close early. Ended up closing the 11th. I asked a few questions about issues an never got a response back. My realitor was left out of the loop a lot. People pay ALOT of money on fees and this was very excessive. Needless to say next time I will just be dealing with a local lender.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
Would Recommend

Easy

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

I can’t say enough great things about United Home Loans. From start to finish, their team went above and beyond in every possible way. What could have been a stressful process felt smooth, supported, and genuinely cared for.
They were incredibly responsive, always taking the time to explain each step and making sure I felt confident and informed throughout the entire journey. No question was too small, and their professionalism and kindness really stood out.
What impressed me most was their dedication—they didn’t just do their job, they truly showed up for me. They worked hard behind the scenes to make everything come together, even when timelines shifted, and made sure I was taken care of every step of the way.
If you’re looking for a lender who is reliable, knowledgeable, and genuinely invested in helping you succeed, I highly recommend United Home Loans. They exceeded my expectations, and I’m so grateful I chose them!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer M.

The entire Veterans United team kept everything organized and on track so we could finally have a beautiful home of our own. We never thought it would happen -- certainly not as quickly and painlessly as the experience was. We will be eternally grateful. Thank you so much!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Everyone was very responsive and helpful whenever we needed anything.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

We couldn’t be more pleased with the service we received!! Derek and Tori went avice and beyond and made the process seem like a piece of cake! They’re the best! Thanks a million!!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

It was a long road due to many unforeseen obstacles...but Veterans United was patient and supportive throughout the process. Alex Herbel and his team were excellent to work with!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Everyone was helpful, knowledgeable and made the home buying process easy.
10/10 recommend for first time home buyer.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend

Veterans United were awesome! My team was great to work with, they were super helpful. It was an easy process and everything went smoothly.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
Photo submission from Daren S.

Thank you to Veterans United for helping us through our home buying process. When we had questions or concerns they were there to help us.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

very helpful, great people to work with

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

You guys made the entire process super easy, they were always professional. It felt good knowing a fellow veteran had my six. I felt confident in my team at Veterans United and could tell the compassion they had in helping other Combat Vets. Would use them again!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
Photo submission from Gerald F.

Purchasing my home through Veterans United was a worry-free experience, and that meant a lot.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Everyone was very responsive and available, also so very nice and accommodating!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

More Reviews

See all 462,408 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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