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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
14,077 reviews
757 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 14,077 reviews from Illinois

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4.5 out of 5 Stars

Wel I have a son that want to buy

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

4 out of 5 Stars

I was a little disppointed my messages weren't returned in a more timely manner.

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

Easy process and well communicated

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

The entire team was phenomenal. Jonathan explained all the financials thoroughly and was very personable, Ofelia was super diligent in getting us through the underwriting process, keeping me informed at every step, and I knew Sierra had our backs with all kinds of offers and discounts for all our moving needs. I couldn’t be happier with my home buying journey with my Veterans United team.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Veterans United was a great team to work with. This was my second time buying a house, and I had worked with a few different lenders in my past. Veterans United has developed a one-stop shop for veterans to buy a house. They removed all the guesswork from finding a lender, a real estate agent, and everyone else involved in the home-buying process. Furthermore, the approval and closing process was significantly faster than with other lenders I had worked with in the past, all of whom were on their secure website. I recommend Veterans United to all veterans considering buying a house. I will absolutely use them again when I buy another house.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

With Veterans United, buying a home was super easy! I looked at a few houses, told them which one I wanted, they did the rest. They walked me through the entire process with constant communication and updates. Cant go wrong!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

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4.5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

I cannot say enough good things about my experience with Veterans United. The entire process felt seamless from beginning to end. Even when we hit a few bumps in the road, they jumped in immediately with solutions and kept everything on track for closing. Their communication was excellent, and every person I worked with was kind, knowledgeable, and genuinely helpful. Their expertise with VA loans really shows, and it made the whole experience so much less stressful.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Veterans United worked with me for many years to help get my credit and finances ready for a home purchase. Once I was finally ready, the entire process was seamless.A dedicated group of individuals worked closely with me to set up the financing and insurance, and they worked tirelessly to overcome any obstacles that came up. They were always available to support my real estate agent, but most importantly, they were always available to me. There was never a moment when I felt lost or unsure—someone was always there to provide guidance and answer my questions.This is the fourth home I have purchased in my life, and this was by far the most honest, competent, and smooth process I have ever experienced. I was consistently treated with kindness and respect, which truly made the experience stress-free. I can’t recommend Veterans United highly enough.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

Everyone was exceptional! They were all very caring, thoughtful, sensitive, and professional all the way through the process! I highly recommend the wonderful team that helped us every step of the way!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

Ready to see for yourself?

Experience first-hand why 359,246 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Clint Dunlap was very knowledgeable and easy to work with. He explained things thoroughly and always gave me updates. Clint Dunlap should get a raise! He went above and beyond to get my loan to close on time.

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

I'm not easily impressed, but I was. After my fire, I needed help. From start to finish I had an excellent experience. I am grateful, and I love my new house.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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