The back and forth of establishing a close date was frustrating. Kevin was doing his best but your title company failed you miserably and repeatedly. I like Levin and felt like he was working for us and I definitely felt like the VA rate was better than the market.
Honestly, I couldn't be more pleased with the entire process! Torri Thomas was simply outstanding! I felt like I was her only focus for the day. She answered all my concerns and questions and pushed on my behalf to make sure the closing was completed in a timely manner. Jeffery Howard kept me informed every step as well. Great teammates!
When I bought my home, I went with Veterans United, and I worked with their representative Johnna Dunlap. She was an excellent lady to work with, and very professional with her work. She was amazing to work with. I just got done refinancing my home, and I had the extreme pleasure to work again with Johnna. She is an amazing lady, and very up to date with her job skills. Her expertise was extremely helpful for us in this closing and ensuring everything went as planned. Thank you so much Johnna for all your help and patience through this process.
My mortgage process was smooth and easy, very little delay. My Refi encountered a very long and tedious issue with the title company and judgements for places I never lived, with names that didn't even match mine. Keep in mind, I just finished an entire mortgage and home sale less than 7 months ago with the same title and mortgage company. It took nearly 2 months to get them resolved, with VU unable to provide any information at all about progress.In the end, we succeeded and it was smooth sailing once the title issue was resolved. Clearly they need better title companies or a team of specialists to review erroneous judgement claims. My "locked in rate" was days away from expiry when they finally closed.I will continue to use VU, but this last round of experiences did put a damper on my enthusiasm.
Very easy to work with.
Smooth and flawless to get loan with and a phenomenal team to work with.
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Wyatt and Ellen were great to work with!!!
Callahan Thompson was very responsive and answered every question I had. Highly recommend veterans united.
The whole process was great. Helped with questions we had in getting things started and throughout the whole processes to the closing. Everything was extremely great.
This process was very effortless and professional. The team executed exactly what they said they would and we saw no issues with any of the process.
