Ross, Owen & the rest of the crew were phenomenal. They guided me step by step through every turn & made it seem effortless. Great team. Thank you all.
To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing
Veterans United removed the stressful process of buying a home. As a first time home buyer, I moved to the process like a breeze.
Thanks for being there ... you guys were great !!
Hands down the best loan officer, professional people assister in the real estate game today, extremely grateful to have them.
Kelly was amazing to work with every step of the way
I would like for many of you to know, These girls were amazing. I lost my daughter to be with her savior during the mortgage and reading all the paper work. High School started, getting my classroom set up. So many things happening, but these girls kept everyone away from me while I took care of my beautiful daughter. Did paperwork for me, always sent words of encouragement to me while my heart was breaking. I could have said, “ Not a good time to buy a house.” Not these girls they gave me even more great thoughts. They even wanted to see my two Shepards have a big back yard to run in. Mortgage people who put us first, then help in so many ways. They made me cry when they sent a gift for my Christina. Who does that anymore, Veterans United does.
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I would 100% use Veterans United again and highly recommend VU to anybody I can.
Hey Christian and Sara.
I can't begin to thank you and your team for the exceptional professionalism displayed during the process of purchasing my home. You kept me informed and explained everything without exhaustion. You and your team should be commended for all you do and for going the extra mile to assure it's done with perfection. Man, on behalf of my family, we thank you all!!Secondly, we were overly excited and surprised with the gift we received in the mail. It was spot on! You personalized it like you knew everyone in the family to include my baby boy, who happens to love Gracie's Corner. Don't know how you knew, but great, job team! We really appreciated the gift. I will always recommend Veterans United.Again, we can't thank all of you enough!Much love,
Alfonzo Livingston, M. ED.
Kelly and Suzanne did an amazing job, thanks to them im in my beautiful new home
Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey
I’ve purchased 6 homes in my life before this one, so I also sold those 6 homes. I honestly have to say, this one was more difficult than all 6 purchases and sales combined. I don’t know if it’s a Florida thing, a country thing or a VA loan thing or a combination of all of that. But if was a never ending struggle. I’m happy I’m here, thank you for that.
Response from Veterans United
Hi John,
I'm glad you made it to your new home, but I'm sorry the journey to get there was such a struggle. Given how many home purchases and sales you've been through, it says a lot that this experience stood out as particularly difficult.
I appreciate you sharing this feedback, and I'd welcome the opportunity to learn more about what made the process so challenging for you. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Amazing Service !! Timely and Reliable. Kelly And Suzann Did a Great Job Communicating and Documenting. I Recommend Everyone Give Them A Call.
Made the process super smooth and simple
They are very patient and very professional throughout the entire process, which can be quite tedious at times. I would definitely recommend these guys to everybody. Dalton in your team is awesome.
Very pleased with Veterans United! Jeremy Patterson and Jeremy Landry kept us updated and aware of the process the entire time!
Kudos to the entire VU team…job well done!
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
Julie was absolutely amazing throughout the entire process of helping us get our home! She was so helpful, patient, and always there to answer any questions we had. She made the whole experience so much easier and went above and beyond for us. We are so grateful we got to work with her and couldn’t recommend her enough! Thank you so much for helping us get our dream home, Julie!
Lance and his team were superb 👍🏻
