Tim and my Veterans United team were fantastic to work with. They helped me every step of the way and ensured we were able to secure our dream house. Thanks to these fantastic people my Family and I our moving into the house of our dreams. Tim took time out of his off day to call me and congratulate me once we closed on the house. Thank you so much Tim for all your help. If you have Tim on your side, you should feel confident, and know you are being taken care of.
I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!
Veterans United was wonderful to work with. Answered all the questions we had.
The communication between the initial loan startup and the closing was an easy going experience. If you submit documentation in a timely manner, the process should go smoothly.
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I was originally on track with another lender, until I stumbled upon Veteran’s United (and recommended by my colleague) and at first, the amount of outreach was a little overwhelming, but once I got on the phone with Greg my demeanor totally shifted. His professionalism, honesty and mentorship throughout the process made VU an easy choice! He paired me with my realtor, who has been amazing from that day, and even still after closing! I cannot say thank you enough, to Greg, and the whole VU team.
Wyatt and team were very proactive and ensured every step I needed to take action on was complete in a timely manner to not cause any days in the closing process. They were also very helpful in answering questions and available around the clock.
The VA process is very intense. Most business days, 2 to as many as 5, response requests were received in my email. And when you believe you are in perfect shape, and received an all-clear, you receive a to-do requesting your previous months bank statement showing ALL SOURCES OF YOUR FUNDS FROM CLOSING. Would have been a keen idea to tell me to move brokerage $$$ in advance instead of jumping through panic hoops!
Owning my own home has always been a dream of mine. Veterans United not only made that dream come true the helped me step by step to achieve my goals! Thank you!
Felt that I had to submit some papers multiple times,but not really an issue.
Working with Veterans United was a seamless and stress-free experience.
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We have used Nick Schuster on our prior mortgage. He assisted with VA Eligible family members of ours to refinance. When it came time to purchase a new home he was the first and only person we considered to complete our mortgage.
Always above in knowledge and effort for clients.
Thank You,
The team were very helpful and attentive.
Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!
It was fast easy and customer service was exceptional.
Loved the team that worked with me. They answered every question I ever had and explained it to me so I could understand it. I will recommend veterans to any of my friends looking for a new home in the service.
