Matt and his team were amazing during our home loan process. They kept us updated and worked with us every step through the process. Even when our well water test was 2 days over and we had to get a new one they understood the frustration we had but at least we were able to get the new test completed and rather quickly. Thank you to Matt and everyone that helped us along the way. DOL
The paperwork was exceptionally simple. The VU agents were very knowledgeable, friendly, & easy to work with. The agent that was my primary contact, Justin Wandel, was an excellent sales rep who explained details in a very easy to understand way.
The end result was worth the effort with a significant savings in monthly mortgage payment, but holy smokes was this a painful underwriting process. Being a realtor and real estate investor for most of my adult life, I have been through many, many (think- hundreds) mortgage underwriting processes. This was absolutely grueling. That said, the people are wonderful to work with, very helpful and the platform for document sharing / uploading and tracking progress is very intuitive.
Always a great experience!
Thanks to all you professionals. It's great what you do for veterans and you made it easy.
Brice helped my family and I for a second time within a year. Both times were a great experience, thank you Brice.
The efficiency of the Veteran's United team is comparable to a Formula One pit crew and all I had to do was drive!
With a caveat that it would be easier if you are NOT trying to sell a house at the same time trying to get a loan on a new place. Excessive number of "to-do". If all those things were listed at one time instead of bringing them up over WEEKS/MONTHS.
This is the second tim3 we worked with Nathan and his staff. They are awesome.
Kris Carmichael and his team have been so helpful and supportive and made purchasing and refinancing our home into a super easy experience. Thank you so much!
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We love Veterans United. They have a variety of tools and they are great at responding to requests or questions.
Evan picked up everything we needed, slapped it into the system and had us an answer to closing in 30 days.
Fast and responsive. Reached out to me first, got the ball rolling, when problems happened they were clear with what happened. Everything went smoothly.
There was a problem with one guy in underwriting which caused delays, otherwise a great experience.
