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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476 reviews
549 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476 Navy service member reviews from West Virginia

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5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

I was so happy with our choice to go thru Veterans United to purchase a home. They walked us thru every step and made the whole process so easy to understand. They were always available to answer questions, even weekends and evenings!!! From start to closing, David and Michael were great to work with.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

The lender Albert and his team were outstanding I’d recommend him to every vet I know

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Everyone was incredibly helpful

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

My husband, the Veteran, and me had the best experience with our Loan Officer, Jerry Landrey and his Loan Coordinator, Grace Walther!! They were both so professional and gave easy instructions on all forms needed, by giving us a checklist. They were great at answering any questions that we had. The whole process was a joy because these two were fantastic!!! I will definitely refer VU to other veterans!!! And I will recommend Jerry and Grace to them!!! I give them a grade of A++.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4.5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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5 out of 5 Stars

I can't say enough good things about Veterans United and the way they walk you through every step of the process of buying your dream home!! From getting you pre-approved, getting your loan together, helping you with getting your utilities turned on...just everything!! I would tell every veteran to use Veterans United!! They are wonderful!!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

The entire experience was awesome! It was so fast and easy. I am a first time buyer and was guided through the entire process. I would definitely recommend Veterans United.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

4.5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

This is the 2nd time I have used Veterans United and again they did not disappoint.
Communication is key.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

3 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

4.5 out of 5 Stars

Sometimes hard to get on phone

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

4 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 356,994 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

It was great working with the team we had working on our Loan. I would recommend Veterans United to anyone looking to purchase a home. They kept us informed about everything that was going on. Thank you so much for all you did for us.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

Our home buying process was far from normal and took almost 600 days (by no fault of Veterans United), but Veterans United (Rachel) stuck with us the whole time and made sure we didn't get lost or forgotten.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

They made the process so easy.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars

Easy to work with. Knowledgeable and helpful.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars

The team members function well as a unit and getting things done in an efficient manner meant an awful lot to me. Great folks to work with. This is my last home..as i'm 77 years old now and will not see the last payment on this home. But, it was great working with everyone that helped me into a home I can now easily manage and not have to spend my days looking at a retirement home...THIS is my retirement home.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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