Working with Veterans United was such a blessing! Throughout the whole process my husband and I had a team of people supporting and assisting us, answering all of our questions, following up, keeping us on track and cheering us on. Our homebuying concierge, Andrea was particularly delightful- she remembered all the little details about who we are as people like our pets, our hobbies, our goals, etc. Our loan team even sent us a huge custom curated package of goodies and housewarming treats! Everyone was professional, the app is user friendly, and their rates are competitive with all the other banks that we considered for financing. Ultimately, Veterans United was the BEST choice we could have made and we are so grateful for all of the hard work that Scott, Bailey and Andrea did to help us secure our dream home!
Everyone was helpful and it felt like they really wanted to get you to the finish line.
It was a long process, but a successful one. The team at Veterans United did an amazing jib from start to close!
Thanks and a Bravo Zulu to Samantha and her team!
Best experience I’ve had in a long time.
Buying a home through Veterans United was the most easy process that I have ever experienced. I never thought that I would be in a position to buy a home in a beautiful state that I can grow a family in thank you Veterans United for making the process completely stress-free and for making my dreams come true.
Provided we had a little trouble toward the end with the closing documents, I have to say everything was pretty smooth sailing the whole way through. Everything was easy to understand and having the app made things even less complicated. It was overall a great experience.
I would say this misconception that a VA loan takes longer is wrong. My closing from start of bid to keys in my hands was pretty quick.
Kat and Horace are an amazing team at VU.
They kept us informed every step of the way and worked hard to get us our home!
Assets to this company!
Professional, knowledgeable, and ridiculously efficient! The whole team worked like a well greased wheel to make sure I closed on my home in time. Outstanding customer service!
I heard through the grapevine that the VA is a very hard and strict place to get alone. I found that to be true but having said that the crew is top Notch.. 110% I would recommend the VA.
Overall great experience with Veterans United!
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VU was definitely a great team player throughout this rather eventful home buying process - and we really put them to the test. They were patient, professional, and proactive. I would not want to do this again without them.
No more - other than Casey deserves a raise (if thats possible). Im glad he took the time to make the whole process better for me.. day or night....
Veterans United from day one and the first phone call I made were great and helpful and interested in us. Treated us with respect and caringness and empathy. They were patient with me when they needed information or documentation from me and were not pushy. When I had a question they had an answer, when I needed them they were there.
Thanks so much to Brandon, Elizabeth, Alana, and the rest of the team! Our experience was truly incredible. So glad I was able to find Veterans United as a resource and work with all of you. Your professionalism and patience are appreciated greatly!
I have NEVER- in 20+ years in sales experienced the superb level of customer service I received from Nina Chapin and Team - including Taylor Fruit and Hannah. Ladies- you are quite simply The Best!!! Thank you for making it easy and not stressful. Promptly responding to the smallest question or task. And. Most importantly for CARING. YOUR LOVE for your customers comes across in all you do and communicate. And love never fails. ❤️
Thank you all so much!!
Mike & Kelly Morrissette
Newbury VT
