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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,015

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 7,233 Navy service member reviews from Virginia

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5 out of 5 Stars
Would Recommend

Veterans United is the All-Star Home Loan Company. They provided us with a team of professionals who looked out for us every single day and helped us find our first house. I cannot imagine trying to navigate this process without them. This company exceeds any and all expectations and their reputation sails ahead of anyone else that says #1 for military families.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Veterans United Home Loans made my home buying experience smooth, simple, and stress-free. Their team is professional, responsive, and truly dedicated to serving veterans and their families. The process was clear and well-organized from start to finish, and I always felt supported. I would highly recommend Veterans United to anyone looking to purchase a home.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

2 out of 5 Stars

I thought Elizabeth was great. The people who worked with her, not so much. Problems: acting like my realtor was stupid, requesting things that weren’t needed, closing costs that were incorrect. Underwriting was a nightmare. A question about property i had sold close to 20 years ago? We’re getting too deep.This was my 11th property I’ve closed over the years, and it was probably the worst. This was the 3rd property I’d closed with the same realtor, and he’s the best I’ve ever had. He agrees, this one was pretty bad.

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
Would Recommend
Photo submission from Mark L.

When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4.5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Thank you so much to Nina Paddock and her outstanding team! I’ve been a second time client with them. Recommend 100 percent

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

I can honestly say that I received several options with slightly lower rates but nothing compares to the total package that Veterans United offers. The customer service is top notch and unmatched.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Everyone was so patient, knowledgeable and kind. everything went so smoothly. couldn’t have asked for a better team.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

As usual, my Veterans United team took great care of me and made the refinance process as painless and seamless as possible. Answered all of my questions quickly and thoroughly.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

Amy, Ben and Gabby answered any question that arose. They responded promptly. Were always polite, respectful, of our lack of jargon and finding information as we had no clue what was needed. They are all excellent to work with.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Everyone was very courteous and helpful with anything I needed or asked for. The portal makes it so easy to go through the process I felt no stress or anxiety throughout the whole process because of the people on my loan team.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Friendly, easy and no confusion

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

I can’t express my gratitude and appreciation. Mike is the best loan officer. I could ever ask for. This is not the first time I have worked with Mike and he always answers question and is very detailed about the process! Thank you Mike for all that you do for my family and I to always get approved.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Great job!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

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5 out of 5 Stars
Would Recommend

Everything was great.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

True symbol of teamwork. Kevin and his team worked hard to make our process easy as possible. I’ve purchased 8 homes in my life and this was by far the best and easiest purchase. High grades for this crew.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
Photo submission from Jendayi S.

This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans United and Jason went above and beyond in getting me into my home. The entire process was seamless, efficient, and stress-free with their consistent communication.
I'm active duty military and I wouldn’t have wanted a different team to work with. Their knowledge of the military lifestyle and of VA loans made everything easy and gave me and my family complete confidence.I would highly recommend Jason and his team to anyone that I know is active duty or in the military and would like to buy a house. Definitely a 10/10 rating. absolutely excellent.

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

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