The entire process was easy and the team was attentive and helpful at every turn. There was constant communication and handy tips to keep the process moving forward. We even closed on our house 4 days early!! Excellent service, five stars all around
I enjoyed working with Veterans United. Everything was well communicated and professional. The only thing I wish they would have done differently is being more up front about closing costs like taxes and other items. Especially when you’re shopping rates.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
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The entire staff were very friendly, professional and thorough.
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Terrible Blake should not have that job he is horrible communication took three months to close had to different delays horrible
Response from Veterans United
Hi Rodney,
I'm sorry your experience was so frustrating. Buying a home is stressful enough without delays and feeling like you're not getting the communication you need along the way. That's not the experience we want for our borrowers.
If you're open to talking more about what happened, I'd be happy to look into your concerns. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Allow me to thank Eric Johnson and his team for ALL their help!!!This is our 2nd home purchase with Eric and Vetrans United and they never cease to amaze me. Their personal approach and genuine concern about my families happiness and well being is a refreshing change.
I would definitely recommend Eric and Vetrans United to family and friends alike.V/R
William R Kuzelka
USN, RETIRED
I always learn fron Ben Choi, my loan coordinator. He is extremely helpful and knowledgeable. He answers whatever questions I have and has my best interest at hand. I will always use Veterans United Home Loans.
Evan Mehuys and his team were amazing from start to finish. My wife and I are first time home buyers, every question was answered no matter how many times it was asked. Buying a home is one of the biggest things you can do, Evan and his team made us feel comfortable and relaxed. It really didn’t feel like working with a business, it felt more like working with family. I will be recommending them and Veterans United to anyone looking to buy a home!
Everyone I talked to was so polite and informative it made the whole process easy!
It was a very easy process, Joe and hid team did a really good Job.
For this to be my first home buying experience, it was amazing! Ive heard many people talk about how its a hard process to purchase a home, but i didn't even have to ask questions because all of my questions were answered before i had to ask. It was extremely smooth and easy.
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
I couldn’t have asked for a better experience. Joel, Blair, and the entire team really took care of me. You will be in good hands.
Had a great experence and they worked hard to keep everything on track to the best of their ability, I am so happy with my new home, thank you Veterans United.
It was as close to painless as it possibly could have been, they've awesome. I was on a very tight schedule a d they made it happen.
