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Veterans United Reviews

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4.8 out of 5
Average Customer Satisfaction Rating
20,727 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,727 Army service member reviews from Texas

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5 out of 5 Stars

Our entire loan team was so extremely helpful throughout the entire process. From beginning to end they helped us every step of the way to find and close on the perfect home. This team communicated with us the perfect amount and made sure we were always informed, unwanting, and getting the best outcome possible. Even getting to know our family in the process making this usually stressful endeavor quite seamless and enjoyable. Due to the efficiency and time management of all the parties involved, guided by this team, we were able to close in 3 weeks. I am grateful to have had them on our side. And a special shoutout to Hunter Hukari, for going above and beyond. Even working on the weekends and teaching us along the way and being a voice of reason and expertise that managed all of the moving pieces. Thank you to everyone, we appreciate your work and for your support in us beginning this new chapter of our lives.

headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Photo submission from Roberto R.

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

Walk the Walk ! Talk the Talk !
Walk in my shoes !
We are here for You the Veteran!
We have an Army of professionals with skills to take the reins of Achieving "Your" dream of becoming a Home Owner.
We are here for you working behind the scenes tackiling issues that seem to just smooth out and solved Every Step of the way.
Constant communications via text,email and telephonic updates and answers to ease the mind n stress levels caused by the home buying process.
We Got Your Back ! Not just a phrase but backed up with action.
I felt like a General and VIP during this Important like changing event "Home Sweet Home.
Heidi and her team of behind the scenes Professionals are an asset i would Hire and use their skills to tackle future Soldiers home buying Expierence and make our Dream Home come true.
"We Got Your Back" !!!
A Hug and Salute to those behind the scenes at Veterans United.
Thank You Heidi ?
I will spread the word of my sucess in achieving my Dream.

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

2.5 out of 5 Stars

Having practiced law for over 50 years specifically focusing on residential and commercial loan closings as high as $45,000,000, and having successfully closed over 4,000 loans without any complaints or grievances, my standards for processing our loan of $150,000 with a loan to value ratio of only 46%, were admittedly high. Where I practiced law and represented 2 of the 3 major banks, I was requested by the director of banking and insurance to draft the exam to be administered to people applying for the position of licensed loan originator. I respectfully say that the loan originator and his team would not have passed the exam if a practice loan had been a requirement. Having criticized the loan originator and his team in our loan process, I will say further that I believe this was an isolated case, as our realtor indicated that he had been involved in many, many loans with VU and the process was never a “drop the ball” situation. I will not delineate all the reasons that this loan process was inordinately protracted or painful, because I know that the loan originator realizes the mistakes made and has already rectified them. I only wish the V U team all the best in the future.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

I am so blessed to be in touch with this beautiful people!! They made my dreams a reality and didn’t let me settle for less!! Amazing team Mary and Madi along with my real estate Jeremiah did me justice!!!!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Joseph and Alyssa were so very helpful navigating my wife and I through the complex process of securing and closing our loan. We couldn't have done it without them.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

3.5 out of 5 Stars

Yes and this is my personal issues:
1. We dealt with far too many "experts"...so it became challenging to say the least...depending on who we spoke with what was being asked of us.
2. Too many requests for information...it was never laid out what kind of information we would be required to provide...and it (information requirements) kept changing depending on who we spoke to

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Toby and Donna were awesome in solving all problems and different issues that came up in past 5 months.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4.5 out of 5 Stars

Would have just liked more help when it came to utilities. I saw the to-do list for those way after I needed them.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

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5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars

I couldn’t have asked for a better experience with Veterans United! From start to finish, Adriana, Danny, and Mike were absolutely outstanding. Their professionalism, dedication, and genuine commitment to helping my family purchase our home made the entire process smooth and stress free. They were always available to answer questions, explain every detail, and make sure we felt confident throughout the process. What impressed me most was how much they genuinely cared about getting everything right for us. They treated us like more than just another loan application, and that meant a lot. As a service member, it’s reassuring to work with people who truly understand and appreciate those who serve. Veterans United has an incredible team, and Adriana, Danny, and Mike are a perfect example of that. I would recommend them to any veteran or military family without hesitation. Thank you all for helping make homeownership a reality for my family!

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars

They were on it quick anytime I needed anything they were there

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

4 out of 5 Stars

All I have to say is the under writers should really look at the info they have been given before requesting for the same info again prolonging the buying process.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars

No complaints 👌

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

4.5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Hands down, the best and friendliest group of people to work with! The whole team made it a super easy process!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

The Team at Veterans United are absolutely the best group of business professionals. They all go above and beyond to ensure customers are taken care of and work in your best interest. I will without a doubt be returning to do business in the future.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

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