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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,518 reviews
297 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,518 Army service member reviews from Texas

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5 out of 5 Stars

I had a really good experience from the initial email informing me about VU. all the way to closing! Craig, Sam, Emily all treated me well from the get go and heard all my worries. I would highly recommend Veterans United to anyone ready to purchase a home!

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

4.5 out of 5 Stars
headshot image of Megan Geier

Loan Officer: Megan Geier

NMLS# 2082937

5 out of 5 Stars

Craig Dobson made my entire loan experience fantastic. I just closed and now a homeowner and his efforts through the process was great.

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars

I purchased a home with bad credit, while living 4 hours away and working nights. It felt like these folks worked tirelessly to make this dream happen for me. Joseph and his team jumped through hoops just to set everything up for us and went the extra mile to help us out even with things they didn't need to. We got a low rate and even money back on closing because of the hard work from Veterans United

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

The team here at VU helped my family and I find the right home. Kyle, Alyssa, and Adam assisted me the most, they are helpful which made the process as stress free as possible. I would most definitely recommend their services to any one looking for a home.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

I got the best help ever they worked with to get my first home I appreciate it

headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars

We can’t thank them enough, for everything they did for us. I thought I would never get to the end. But they kept encouraging us that we would get there.
We are very thankful to Charles, Jason, Nate and Shannon for answering every question we had. Here we are in. Our new house that felt like home as soon as we walked in. Love you all.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Michelle is the absolute best so grateful me and family got to work with her, I will always recommend her to everyone!

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

This is the second home we have purchased with Veteran's United. They provide the highest level of service and feedback for any question you might have. We had many, even having purchased before. If all of the loan officers are as nice and knowledgeable as Luke Thurman and his "Team" then you will be truly blessed to have them working on your home purchase. This was our second time working with Luke and he is phenomenal. Words cannot express our thanks and gratitude. This is a great company to work with.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

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5 out of 5 Stars

Sensational Team of professionals start to finish. They all were super helpful with everything, but what amaze me was how streamlined the process was. The application, the paperwork all of it being online was amazing. Anytime I needed something they were available, but they’re not robots they’re personable. To me that’s what really truly made it. Such a wonderful experience considering how stressful buying a home is. Thank you all for your help!

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

Smooth process

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

My home buying experience with veterans united was really pretty simple our loan officer kapil and his team were on top of anything that arose

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Good man. Helpful.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

4.5 out of 5 Stars

Did not have any issues working with Veterans United, it was very nice having a local office available for face to face conversation.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

Jake was professional and I was comfortable with him. He made the process understandable with timely facts and information. He provide statements with complicated information which was explained clearly. I was informed at every stage of the loan process. The loan went smoothly. I gave a 10 which I hardly ever do because I always find fault. NO fault.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

The team I worked with communicated very effectively and efficiently, they explained every option available to me. As a first time home buyer I couldn’t have asked for a better experience.

headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

Ready to see for yourself?

Experience first-hand why 380,164 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

They did an outstanding job.Danny and Adriana were very great to work with. They helped me with everything I needed to complete the closing of my house and answer every question that I had.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

4 out of 5 Stars

I had a good experience with VU had a rough real estate agent and first but switched me over to Sidney and it was smooth sailing. Great agent that took care of just about everything.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

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