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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,572

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 11,703 Army service member reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Everyone was wonderful!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

Amanda's team was absolutely amazing throughout the entire process. Dylan exceeded all of my expectations and provided outstanding customer service from start to finish. He was professional, responsive, knowledgeable, and made everything feel easy and stress-free.
I was extremely happy with my experience and truly appreciated the care and attention I received. Even though I now live in Knoxville, Tennessee, no matter where I am, I will always come back to Amanda's team for my lending needs. They earned my trust, and I highly recommend them to anyone looking for exceptional service.
Thank you, Amanda, Dylan, and the entire team for such a great experience!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

These guys helped me out, they made it very easy and stress free, kept me updated along the way of everything. They also showed genuine care for our first newborn, and at times seemed like they were just as excited as us. I would recommend using veterans united they really do care about you and want to help us veterans get into our homes. Thank you all

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

The best in the business! I will always come back and I recommend you reach out to her! You will find NO ONE better than her and her team!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Would Recommend

I appreciate Ms Amanda, Dylan,Scott and Kim
The team was awesome! Positive, helpful and professional. They made our first time home buying memorable and pleasant!
Even the people at the title company were great!
Great job everyone! Thanks a bunch for all the hard work and kindness!!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Would Recommend

It’s a very smooth process and understanding with them knowing the difficulties of being in the military. It helps a lot that you have all your stuff squared away and ready for them.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend
Photo submission from Shatria C.

2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend

Matt and the team were awesome. We are first home buyers and Matt made us fell like we had family help us every step of the way. 5 Star ⭐⭐⭐⭐⭐.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

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5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Veterans United was with me step by step the team made shear that I stayed on track. Great job 👏

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
Would Recommend
Photo submission from Shadoe S.

Every member of veterans United was extremely helpful and made my home buying process very simple. I'm grateful!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Matt Rice was awesome to work with and I highly recommend him to anyone who’s working with Veterans United in the Nashville area. Matt’s thoroughness and understanding of my employment situation (multiple military orders, civilian hourly pay) was instrumental in allowing me to purchase my home. In addition, his knowledge of the VA Home loan program helped me secure an additional VA loan in addition to the one I already had. Thank you Matt!

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Would Recommend

Was an absolute pleasure working with my team. They made the entire process effortless. I did not think buying a home would be such a smooth sequence of events.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Kaorl Hart and her team were nothing short of phenomenal. As first‑time homebuyers, we expected stress — but they turned the entire loan process into something smooth, clear, and unbelievably easy. They were incredibly informative, answered every question with patience and confidence, and were always reachable, no matter when we needed them. Their attention, guidance, and dedication made us feel supported every step of the way. We couldn’t imagine going through this with anyone else.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

More Reviews

See all 467,572 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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