Chris Rohr and his team were beyond helpful and exceed all of our expectations. He was always friendly and helpful with any questions we had and always answered any calls or emails in a timely manner.
This is a very good company to work with. They are very efficient in letting you know what you need to do in order to get things done quickly. And their services are outstanding. The people that work for them are outstanding. All seem to really care. It's very important
Great helpful service, attentive, caring, and responsive team
Louisiana will always be "home" but I believe I have surely found my place in the world, thanks in LARGE part to the stellar efforts of my Veterans United loan team. Yes, I AM a Proud Veteran Homeowner!
Ashley was the greatest she moves fast answer all the questions that I had
Yes I would highly recommend - my loan officer was Rachel Bruce and her team member Stephanie were great. They kept my husband and I up to date in the process, the app was user friendly and organized so I knew what I had to get done on the to do list. United VA Home Loan was great and helped us get a house that we can now call our home. I am very satisfied.
Jeff and the entire Veterans United team exceeded my expectations throughout one of the most complex refinance transactions I've ever been involved with. My loan required navigating multiple challenges, and there were times when it felt like every obstacle imaginable came up. Jeff and his team remained professional, responsive, patient, and solution-oriented from beginning to end.They consistently communicated with me, explained each step of the process, and never made me feel like I was just another loan number. Their persistence, expertise, and dedication ultimately helped me successfully refinance my home and keep a property that means a great deal to me.I especially want to thank Jeff for staying engaged throughout the entire process. He never gave up, always kept me informed, and worked hard to help me reach the finish line. The level of customer service and commitment I received made a stressful process much easier to navigate.If you're looking for a lender that genuinely works for you, communicates well, and stays committed even when the process gets complicated, I highly recommend Jeff and the Veterans United team. Thank you all for helping me achieve such an important milestone.
Clayton and Bridget and their team were absolutely wonderful. As first time homebuyers, they all exceeded every request, answered every question quickly abd honestly and worked hard to secure us our home. We are so very grateful for the opportunity to work with Veterans United, and if we ever wanted to purchase again- Clayton will be our first call! Thanks to them, we can finally say "we are home!" ♥️
I would like to leave a 10 star outstanding review for my transaction coordinator
Mr. Jon Ouk , If Mr. Steifferman was the conductor , I would say Mr. Ouk was the engine.
Mr.Ouk made sure that we stayed on track, the same page , again if you felt overwhelmed or not quite sure about something Mr. Ouk would let you know to reach out because we all had a common goal as a team. I really appreciated Mr. Ouk guidance as well during this process. There is a reason this company is called Veterans United , they have a Vets back. Thank you again Veterans United
Great working with Veterans United, they are easy to work with and quick to respond to questions.
Emily, Anthony, and the rest of my Team went beyond their scope of duties to get us across the finish line to get us approved so we could refinance hour home loan to a lower mortgage payment.
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Veterans United Home Loans staff and loan officers professional, expertise and clarity of communication throughout the loan process was incredible. This made a stressful time easy and smooth.Staff care and support their clients and we’re quick to answer any questions we had during the loan process.The overall experience was outstanding, and we closed in less than 30 days.
The team I worked with were very responsive to my needs and calls. They went above and beyond to help me with any and all questions. They were very professional.
Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!
I did not get as many updates as I would have liked.
As always the whole team were professional. I’ve never had a problem with any of the paperwork or “to dos”. Always an easy process. Thank you for all your help and support
Jordan and his team were amazing to work with! As a first time home buyer the process was smooth and they explained every step! I was so worried at the beginning and they eased my mind and I couldn't be happier! Thank you so much
