They are knowledgeable of the in and outs of there jobs they are very professional employees
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Josh was amazing and he took great care of my family during the whole purchasing process. However, our original loan officer, Jordan seemed inept and incompetent-hence the reason why I asked Josh to oversee our loan instead of her.
Great experience from start to finish Kara and her team made the process quick, smooth, and easy to understand. We truly appreciate their professionalism and support in getting us into our new home.
Hard work dedication, only sume of the high qualities that Julia exemplifies
Literally amazing. Chris was more helpful than I realized one could be. Made the experience as stressless as possible!!!!
You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.
This was my first home purchase and I was very nervous going into this process. My entire team made the whole process very simple and walked me through everything. I couldn't have been happier!!
I had the best quality service working with Mr. Josh. He was there when I needed questions answered and helping to secure our mind about the ongoing process of home buying
Justin Darr was amazing to work with. He is very professional. He answered our questions and addressed our concerns quickly. I would refer friends and family to him.
Fast, stress free, and excellent customer service. We felt valued and cared for during the whole process.
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Veterans United hit all my expectations and more. Everyone was extremely friendly, quick to respond and broke down any area I had questions on. I don’t regret my decision to work with VU at all.
The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.
Chris Rohr and his team did an outstanding job of walking us through the process and preparing us to be able to put an offer in on a home. We had difficulty with our seller and had to extend closing multiple times, in spite of this Chris gave us sound advice and we were able to close on our home. Jack also assisted us with many of the forms and processes. Thank you team!
Thorough and knowledgeable people.
