Tim Glover and Eric Bals made the home buying experience stress free as possible, them and there whole team deserve a big shout out for how well they work with people, especially us never bought a house before and they had the answer to any and all questions or concerns.
I cannot say enough good things about Mr. Aaron Mahon. He truly went above and beyond, and if it had not been for him bailing out Kayla Allison, I would have went a different direction. He did an awesome job keeping us informed and walking us through the process. I wish I could say the same form Kayla but dealing with her was less than enjoyable.
Blake and his team helped me understand the process and would always get back with me within a reasonable time. They were patient even with me being over the road 24/7
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
The process was easy and streamlined. Very informative with a personal touch.
The team here was absolutely phenomenal and did everything they could to get me into the right home! Thank you so much for all of your guys’ hard work.
It was a pleasure working with Ryan and his team everything went smooth hassle free. All I did was submit paperwork Veterans United did the rest. Best group of people I had pleasure working with, thank you so much.
Happy in Up North Michigan. Thank you, Veterans United!
You guys are efficient and thorough! Plus, you all really care about helping veterans.
I am crying tears of gratitude and joy as I type this message. My disabilities made this home buying experience overwhelming for me, both mentally and physically. However, with the guidance of Marcus Cossgrove and the amazing team that he selected for me (Tere'sa, Richmond, and my new Veterans United family), I truly feel like it was smooth sailing! This amazing group of individuals made me feel like I was their ONLY client! All of my questions or concerns were swiftly addressed, and I was never made to feel incompetent with my many questions or forgetfulness. I thank Marcus for this. He understands that I required a bit more patience and assistance than most home buyers that he probably deals with. Marcus made sure that my team were all aware of my mental disabilities so that they were prepared to provide extra assistance whenever needed.
Once I closed on my new home, I was pleased to learn that I can still reach out to Marcus if I need help with something. Again shows how much he values his clients. I pray that my loan remains with Veterans United, because I don't want to lose Miracle Man Marcus (my new nickname for him😊).
Just as I thought that I had finally gotten all of my happy tears out, this morning I opened the package that arrived yesterday from VU. Inside were extremely thoughtful welcome home gifts from Marcus and the team. A couple of those items further proved to me that Marcus Cossgrove truly gets to know his clients! I saw these simple yet so meaningful gifts to my family, and the tears started flowing all over again! My heart is filled with gratefulness. Thank you, Marcus! Thank you, my new VU family!
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Great customer portal. It’s amazing to call customer service and get an actual person.
The team we worked with was outstanding and very helpful with our loan for our new home.
No Ordinary Experience.
Everyone was very helpful and professional. They were quick to respond to questions and let me know when things needed to be done so we could close on time.
