Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,430

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 2,111 Army service member reviews from Massachusetts

Clear Filters

5 out of 5 Stars
Would Recommend

They were great and would recommend them to anyone

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

cannot say enough great things about Veterans United Home Loans and the incredible team that helped my family through the home-buying process. From start to finish, they made what could have been a stressful experience feel smooth, organized, and straightforward.I especially want to recognize Seth Bush, my Mortgage Coordinator, for his exceptional service. Seth went above and beyond every step of the way. He was always available to answer questions, explain the process, provide updates, and ensure everything stayed on track. No matter how big or small the concern, he treated it with urgency and professionalism.As a veteran, having someone who genuinely cares and takes the time to make sure you understand every aspect of the loan process means a lot. Seth’s dedication, attention to detail, and commitment to customer service were second to none. He consistently exceeded my expectations and made me feel like I was his top priority.Because of Seth and the Veterans United team, my family was able to achieve our goal of homeownership with confidence and peace of mind. If you’re a veteran or service member looking for a mortgage lender that truly puts its customers first, I highly recommend Veterans United Home Loans. Their professionalism, communication, and commitment to veterans are unmatched.Thank you, Seth, and thank you Veterans United, for making this such a positive experience!

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
Would Recommend
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend

We were impressed and extremely satisfied with our loan team. Everyone was helpful and answered every question immediately. The process was very smooth.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Brett T.

Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Tony and Justin were great. They really made it easy

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

Great team coordination.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Yes, Aaron and his team were excellent. I was kept up to date on the process. When I had questions to understand in more detail, the team reached out in a timely manor
I have use Veteren's United in the past and Aaron was on the team then as well. I reached out to him specifically because of my previous experience. Thanks

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

4.5 out of 5 Stars
Would Recommend

My family's refinance was complicated by a Title V inspection that went south. However, my team guided us through the process. I can be a bit difficult to work with, but they never gave up. And in the end we succeeded. I would recommend Veterans United to anyone who asked.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
Photo submission from Maria R.

I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.

headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend

Veterans United was an absolute pleasure to work with.. My whole team kept me informed with every step of the process. It was a lot easier to navigate the purchase of my Condo I couldn't have done it without them I am so thankful for all their help and continued support. Tom.

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
Would Recommend

As a first time home buyer I feel so lucky that I found Veterans United. I Worked with Billy and Jordan and they were both exceptional! They were both very easy to talk to, answered all of questions and truly cared about helping my family purchase our dream home!

headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

I have never received such support and assistance, in some cases motivation when needed by any other organization. Veterans United was absolutely outstanding from beginning to end. Special shout out to Zackary Nixon! Dude was a stud all around.

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

Ready to see for yourself?

Experience first-hand why 372,724 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

awesome experience.!!!

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend
Photo submission from David A.

Philip and Max are the best team, I had the pleasure to work with. They went above and beyond for my son and me. I can't thank you guys enough for making my home purchase dream come true!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Our loan team was phenomenal very patient and very knowledgeable when we had questions

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend

I wanted to take a moment to genuinely thank everyone on my team at VU for helping me through the process of buying my home. As a first-time homebuyer using a VA loan, I had a lot of questions, moments of stress, and honestly a bit of overwhelm, but their team made the experience feel manageable every step of the way. They were patient, responsive, and always willing to explain things in a way that made sense. I never felt rushed or brushed off, which meant a lot during such a big life decision. From the initial application all the way through closing, they helped keep things organized and moving forward while making sure I understood what was happening. Buying a home can definitely be emotional and complicated, but having a team that communicates clearly and genuinely cares makes all the difference. I’m grateful for their support and would absolutely recommend them to other veterans or anyone considering the VA home loan route.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Veterans United is the only company I would recommend. From start to finish the process was very easy! I am fortunate to have Aaron Maxson and his team ride with me. If I had any questions or concerns, it was almost immediatly addressed and remedied. Aaron and his team not only made me feel welcomed, I felt like family with them. I will only deal with Veterans United in the future.
I know I will not even need to shop around for better deals. The service is the best you will ever get! Thanks again to Aaron and his team and all of Veterans Unted!
Sincerely,
Tom S

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

More Reviews

See all 467,430 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,302 Veterans started their online quote today.