The documents requested are not the long list most mortgage companies and lenders require. That was so nice.
We have been overwhelmed by how amazing the customer service has been! We do feel like this has been missing from today's society, so that makes VU stand out even more. We can't imagine trying to go a different route with this when we do move again.
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
They teally cate about their clients. They go the extra mile or ten if needed
Everyone involved was great!!!!! Special shout out to Nate, Christy, and Marjorie!!!!
Brent and Julie were great. We had worked with Brent before, so when we made the decision to refinance we called him directly.
My team at Veterans United went above and beyond to help me turn what started as a daydream into a reality. They took away the uncertainties, they were always responsive to questions and ensured that I understood each phase of the process. Whenever I completed a step or sequence of steps, they swiftly put those pieces into the puzzle and provided clear guidance on the next step or sequence of steps. They were always in regular contact with me, they gave me confidence and reassurance when I needed it and I never felt pressured.
Jake P. Was great to work with, he helped me get approved for what I wanted and always answered questions I had. Any issues we ran into during underwriting he took care of in a timely manner.
We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
Ryan is the man when it comes to a smooth and easy transition for refinancing. He kept me updated about everything through the whole process. Thank you Ryan and to the rest of the Veterans United team.
They did a wonderful job. We are glad to have them on our team.
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We commend Sarah, she was wonderful to work with, always responded back to us quickly if she missed our phone calls. She was very courteous and knowledgeable during the whole process.
The whole team who helped my family and I find our forever home was awesome. I would recommend them to anyone who's looking for a home. Hands down they had our SIX.
The house buying process at Veterans’s united was excellent, I downloaded the app, and uploaded all the necessary paperwork to get the process started, Chance Mullins and his team kept me up to date on everything, and there response to my questions where answered promptly, the app is top notch, it’s not like the old days where you had to bring a ton of paperwork or fax a ton of paperwork. I will be recommending them to my loved one’s.
You all did a awesome job so glad we have you all on our team thank you so much
We had an amazing experience working with Brock and his team at Veterans United! From start to finish, they were there to support us every step of the way. They truly went above and beyond to make the process smooth and stress-free.No matter the time, Brock and his team were always available to answer our questions and guide us through everything with patience and care. Their communication, professionalism, and dedication made such a difference for us.We couldn’t have asked for a better team to work with and are so grateful for all their help. Highly recommend!
The team was very attentive and friendly. Was able to close on the house while overseas without much difficulty.
