WeiWei and the rest of the Veterans United team remained in constant contact during the entire home purchase process. I received phone calls, emails, and tasks to perform via the VU app. I never felt stressed out throughout my home purchase process and am very thankful how seamless this process was.
This was my first time buying a townhouse, and I have little experience or knowledge with buying a home through Veterans United. The only knowledge I have was through the internet and hearing stories from my friends and their experiences. So I went with it and purchased a home in HI which was expensive, a long process but yet thrilling in the end. The teams that I work with were amazing and very knowledgeable, and I can't thank them enough throughout each step of the way. They made it easy for me, even though I'm in a different state. I will definitely recommend them to my friends and family.
It was my first time buying a home and I felt overwhelmed before I was introduced to Ryan whom took a lot of the work and stress off of me and my wife.
I had an excellent experience throughout my home loan process. The team was professional, knowledgeable, and always kept me informed every step of the way. They made what could have been a stressful experience feel smooth and straightforward. I truly appreciated their clear communication and commitment to getting everything done on time.
Thnx for the all help and glad I listened and let you guys do ur thing thnx
Kaimiloa was very helpful along the way. He was clear about any issues or questions I asked him.
Everything went smoothly with Veterans United. The whole team is amazing!
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Hands down, best service and relationship to assist a homebuyer. Receiving my loan approval was transparent and timely. Their app and communications were simple and streamlined.
This is my second time working with Veterans United and it has been a 10/10 positive experience two times in a row. The first time my initial loan company fell through when it was time to make an offer and Jeanette came through to save the day after being recommended by my real estate agent for my first go around.My second go around I had Tory Tuttle who was extremely informative, professional, and always radiated positive energy. I already came in wanting to purchase a property and Tory was essential in ensuring I had done my due diligence when it came to rates, purchase price vs. income, and weighing my relevant financial factors before making the final decision.Tory worked all days of the week to ensure I had everything I needed and that all documents were received and sent in my convenience in time for closing with zero delays. She even caught minor clerical errors in the contract between the seller and myself.10/10 would want Tory again as a loan officer!
I would 100% recommend the experience smooth and easy to understand/ complete tasks throughout the process. Being able to buy a property at 20 years old is a great accomplishment but would not have happened without Veterans United! The only negative I have to say is about a delayed closing our date was pushed back because there was a misunderstanding about my husbands arrival date to Hawaii, misunderstanding happen all the time and it is totally okay but I am unpleased with how it was handled. After being told that our closing date was being pushed back due to the mistake that was made by the veterans united team there was no accountability or empathy for the situation it put myself and my husband in, we ended up having to cancel and re schedule all utilities that were set up for the original closing date, we had to cancel our delivery’s to our new home that we’re scheduled to be delivered on the original closing date and we had to pay for more days in the hotel ($280) per night luckily it was only for 4 days which is not bad however the situation could have been a lot worse and the least we could have gotten was an apology.
Veterans United has been a great experience. Working with Jaimie along side with her team made me feel a little less anxious because i knew i was in good hands. Highly recommended.
The entire process from initial contact to closing was nothing short of amazing and efficient. Brad supported us and kept us up to date every step. Now that we have closed on our new home, Brad stays as our partner and support! This is incredibly valuable and gives us an added sense of security and trust.Thank you! VU!
Everything went smoothly and I am very happy with my experience and getting approved.
