Sometimes getting in touch with you was frustrating.
This organization is committed to helping veterans gain access to the goal of home ownership. They are customer oriented, will put you first and are great at communicating.
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
Tim, is amazing! I would beyond a doubt trust this guy to get me through any loan from here on out! Perfect comms, and just overal good person!
Easy to use online system, great tools, explanations and videos on any given topic. Plenty of people to communicate with when you need help. Staff answer texts and phone calls, return voicemails quickly. I had a great experience. Thank you VU!
It was my first time buying a home and I feel like I hit the lottery in choosing Veterans United! Made the entire experience super simple! We don't plan on ever having to purchase another home but I would definitely recommend Veterans United to anyone else interested in purchasing a home. Thanks to everyone who made our dream come true! Charlie, Amy, and Shanon were exceptional!
Online makes things a bit concerning, however the time Adam and Alexis took took to ensure things went smoothly and the patience they displayed made the process easy.
We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!
Melissa Kunkle was my loan officer. She did a great job for me again! I just got my loan refinanced at a lower rate which lowered my monthly mortgage payment which rules! I can always use extra money in my pocket.
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The process was extremely smooth from start to finish.
I had an outstanding experience. The team was top-notch, professional and knowledgeable! From start to finish, Veterans United walked me through each phase of the process with clear explanations and communication which made everything feel manageable and stress-free. I truly felt supported every step along the way. I couldn’t have asked for a better outcome and would highly recommend to anyone in need of mortgage services!
Kendall & Ryan controlled entire process and systematically drove to successful end.
Highly recommended!!! I want to thank Veterans United for making the home buying experience easier for me. They were with me every step of the way, especially being a first-time homeowner. Thank you for giving me the ability to provide my family with our forever home.
Great service even though there was 1 team member a bit testy - hey it is what it is! We thank all that contributed to the process.
Absolutely great experience overall I would highly recommend this company!!! First time home buyer and we were blown away with all facets of this company. Even purchased homeowners insurance and car insurance through them!!!
Our lawyer and closing agents said how refreshing it was to work with a company that allowed e-signatures. We were in and out in under fifteen minutes!
Veterans United handled the transaction from start to completion no issues. Great communication and updates on progress.
Thank You
Barry
