Fantastic service from start to finish. As a first time home buyer the only hiccup I had was not initially aware of the closing cost/cash to close part of the process, but we were able to take a step back and proceed again. Being able to sign and upload documents beforehand made actual closing day appointment take 10 minutes! I'd recommend any first time homebuyers use Veterans United.
It was a little bit hairy at the end. There was some miscommunication between the title company and the loan company and it resulted in a significant backup for moving, and that created an issue with loss of work hours for that day.
Ta’Tianna Thomas was amazing! Answered every call, every question and made this process so easy. It was a challenge because we were on the road and she was a huge help. I was really impressed by her professionalism and also her genuinely caring attitude. I would recommend her to any vet looking for help with a loan.
Proud Air Force veteran and a first-time homeowner. Thank you Veterans United for making the process of purchasing our new home easy and hassle-free. It’s never too late to purchase your first home. The team worked exceptionally well to meet the deadline for closing.
Billy Jones did an outstanding job taking care of my loan. He stayed on top of it and put in a lot of time making sure everything was done correctly
They were in constant communication with me and also made sure I understood everything I was signing.
This was the smoothest , least difficult home loan process I have ever experienced. The home loan team at veterans United were professional, clear in their explanation of the process and prompt in their responses to any questions I had.
Veterans United made the home buying process a lot easier for me. Great communication and assistance along the way.
It was such a great experience for us, the whole team did a spectacular job. Our loan officer, Aaron Foster was incredibly patient and helped us to better understand, but our loan coordinator, Melissa Steingrubey really has the patience of Job. Everyone was wonderful, I don't want to forget our Consierge, Deloris Matthew's. You rock girl. Loved working with you all. Thanks so much.
They have do much to offer. Extremely friendly staff.
They did a great job answering any questions I had while also communicating with my realtor
What a fun journey to the finish line! Thank you Tony for all the help. I was full of questions and you always had an answer. It was a long journey but so worth the time spent. My family finally has a forever home!
We can't begin to send enough praise to Ben , Caytlin ( and others who helped) our loan team. They were amazingly helpful and always there for us!! If any problems they were there and on the spot! Never had to wait more than a few minutes and they were back to us. We have bought 7 homes over the years and never did one virtually. I, Lynn, did most of the applying as Wayne (Lloyd) has hearing aids and talking on the phone is often difficult for him. We are both in our late 70s so technology can be a challenge. Our team was patient and I never felt like an ignorant old person as some people have done. If you've ever purchased a home you know how much paperwork there can be. And in these days there's even more! Our team was not only patient but very helpful and kind. Some humor was very much appreciated too! They became a family. We can't thank them enough 🤗🥰. This will probably be our last home purchase.. as we sit here in our new home enjoying our new home, drinking our morning 🌅 cuppa, we raise our cups to them! Veterans buying a home, you can't go wrong choosing Veterans Home Loans 🏠🕺💃. Lynn and Wayne
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I knew my credit wasn’t in the greatest position when I connected with VU, instead of giving me a no, you don’t qualify, we setup a game plan to get me there. We did monthly check-ins and when it was time they said let’s pull the trigger. Once the process was started they worked smoothly and efficiently.
Great working with Eric and his team. Eric knows his product and there wasn’t a time where if there was a question there wasn’t and answer that proved beneficial. Excellent communication, fast responses and very pleasant to work with.
