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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
32 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 32 Air Force service member reviews from District of Columbia

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5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4 out of 5 Stars
headshot image of Jalesia Person

Loan Officer: Jalesia Person

NMLS# 2387162

5 out of 5 Stars

Overall, this process was extremely user friendly. I'm thankful for the VA team assigned to my new home purchase. Its been an absolute pleasure working with everyone! Now the Good Living Begins!Thanks again!Very Respectfully
J Nash

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

3.5 out of 5 Stars

Veterans United is a very convenient and reputable company that works hard to get Veterans into homes.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

4 out of 5 Stars

The closing was delayed a few days and I received the final disclosure the morning of my closing date, which added stress to the situation. However, Veterans United was able to secure funding for the home I selected while other lenders were not.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

There is only one option.....Veterans United Home Loans

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

3.5 out of 5 Stars

Looking at this from a results-oriented perspective, we were able to close on our house with only minimal delay. Ultimately, that is the most important thing to keep in mind. But there was, in our view, an easily avoidable snafu that occurred in the last week before closing. The failure to submit documents to the underwriter prior to their expiration date threatened to dramatically alter the terms of our loan only 4 days ahead of our scheduled closing date. This problem was resolved, but it added a significant amount of stress in the days leading up to the closing. For a couple who is purchasing their first home, these types of issues are extremely frustrating especially when arrangements have been made for relocating.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

Ready to see for yourself?

Experience first-hand why 354,383 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Everyone was very very knowledgeable, professional, and expedient.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Easy process. Friendly accessible customer service.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

4 out of 5 Stars

I believe there are easier avenues.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars

Flawless processing, easy and friendly staff.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4 out of 5 Stars

Outstanding performance by Alex and his associates. It should have been a better experiece. We are being reassigned to the DC area in the military. The instructions must be more precise and direct . Thank you.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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