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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,428

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 5,344 Other service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

My complete team Matt, Noelle, and Rynda, were always available to answer any questions or concerns I had during the buying process. Everything was as smooth as silk right up to the closing. Every T was crossed and every I was dotted. Very professional and they were exceptionally kind.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Was very skeptical and "scared" about the home buying process. VU Team put me at ease and answered any questions I had.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

This is my fourth home buying experience in 50 years, and by far the smoothest! I had a pleasant experience with every team member. Communication and responsiveness are crucial in a home-buying experience, and I sincerely appreciated being treated as a valued customer.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Such a smooth process from the time I applied to the time I closed. The friendly, supportive staff helped ease the worries of sometimes the crazy homebuying process. Thank you so much!

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

They were wonderful . They were very helpful

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Veterans United really goes the distance for you, always looking out for your best interest, I am more than Happy and satisfied!

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

To all vets - Use Veterans united!!!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
Photo submission from Tim R.

I'm thrilled with the service Veterans United provided me to land my new home! My pup loves the huge, lush backyard and it's so nice to be out of an apartment!!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Ed, Mike, and Jeffrey were awesome to work with. They were so organized it helped me feel calmer with this purchase. They were always available when I had any questions or concerns. I would highly recommend Veterans United to anyone.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

There are simply no words to express my gratitude to my entire team at Veterans United. Everyone was simply perfect in their craft and patient with me. From the bottom of my heart, I love you guys and I’m so thankful and blessed you all were a part of my home buying journey.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4.5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

We were grateful that they were there for us and would recomend them to any veteran that needs help with a home loan and we will use you again in the future .

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

0.5 out of 5 Stars

Not a company that helps veterans and in getting discounts. Poor company with very little help and process is long and video to watch is to long to get the 3 percent discount and over paid for condo. I would recommend another company where they do all the work and get paid for. Condo has issues with things that need to be done and now I am paying for the old repairs from the previous owner.

Response from Veterans United

Hi Judy,

I’m really sorry you’re feeling this way about your experience. Buying a home is a huge investment, and I know how frustrating it can be when unexpected costs come up. While we work hard to make the homebuying process as smooth as possible, We’d love the chance to learn more about what happened and see if there’s anything we can do to help. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend
headshot image of Patrick Holcomb

Loan Officer: Patrick Holcomb

NMLS# 2638430

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
Photo submission from Helder E.

We were very happy with everyone and how things went

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Veterans United was my choice is the past and my choice today. Recommendations have been shared with family and friends.Thanks again

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

The team, Jessica, Johnny and Mike went above and beyond to see that the process of being a first time home buyer went smoothly. We were greatly appreciative of their team work.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

The overall experience was great. They walked you every step of the way The actual to do checklist on the website was the easiest that I've ever done there was no question about what you needed when you needed it and who you needed to send it to.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

More Reviews

See all 417,428 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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