Would like to shout out to Emily and Christy of Shawn’s team. They are professional and extremely efficient at the functions they perform. Also very user friendly and responsive to questions and other guidance. Really enjoyed working with them and would recommend all qualified to use them in the future. My sincere thanks to both.
See above note as our testimonial of your great service !
We want to thank the staff at Veterans United for sticking with us during a very difficult time in our lives. We appreciate their kindness and dedication to problem solving very much. We learned quite a lot about buying a house without a real estate agent. I do not think we would do this again, but the staff helped us enormously to figure things out.
Veterans United I jasper, would highly recommend! ..Hands down 👇👎 Thanks guys!!
Happy with the results and the assistance provided
Veterans United is fantastic and I will never hesitate to recommend them to any veteran looking to obtain a mortgage. They worked diligently to ensure that I was able to get my forever home. Ryan Anderson was professional and reassuring throughout the process. We communicated frequently to pull together paperwork and I received regular updates. He was always there if I had a question or concern.
Thank you Ryan and Veterans United.
Veterans United through Presley Vaughn and Tommy Engel was an absolutely smooth experience/process. They were hands down, on top of their communication skills and very knowledgeable. I would recommend all friends and family to them with no doubt. They will take good care of you.
Highly recommend no reservations
Hook up with VU and you’ll be surprised how easy it will be to get into your own home.
I am a retired federal employee who is not always computer informed let’s say. So I needed lots of help in sending the forms to them. They were always there for me or patient and answered my questions promptly.
The whole experience was very positive and I felt confident that everything would go through okay. The MyVeteransUnited website was very helpful. My spouse and I were updated on each of the things that we needed to sign or to do on the website. The loan officer was always there for us. If we needed help or had a question, we were able to find out the answer right away. We were guided through the whole process which made it a very positive experience.
Madison was a great Loan Specialist, Very Friendly Professional and Knowledgeable, explained everything to my understanding. I would recommend her to anyone buying a new home.
Veteran United met all of my needs, and I will be looking to use there services in the future!
Veterans United work with us every step of the way and made it simple to purchase our home.
Your webpage is not user friendly.Apparently documents are just sent automatically which in my case, often did little more than create confusion and great concern. According to Tyler, these were sent even without his review or knowledge. The result was that Tyler and I had to spend time with explanations, reviews, edits and then these documents were simply removed from the document base, because they were not current, the system was not aware that the VA loan did not go through and now was FHA, etc.I have a dispute over the house inspection costs which ended up being much higher than discussed at the start of the process.At the start of the process, I received multiple calls, messages and e-mails from various sources asking me how everything was going? But once the problems started, there was no other monitoring or offer of assistance from anyone - Just all just fell on Tyler.
Response from Veterans United
Henryk, Thank you for taking the time to give your honest feedback. This is very helpful information and we will be looking into this issue. We want to set a very high goal for having an easy online portal to work with. The easier for our veterans. the easier for everyone involved in the VA loan process as well as an FHA.Thank you again for your service and thank you for choosing Veterans United.
Second home I purchased through Veterans United and would definitely recommend them!
