Just was not happy with Halie. I don't feel like she took a real interest in making sure everything we sent was what she needed, and it seemed once she received what we sent it would show up as completed so we took it as everything was completed in the app, next thing we get, something wasn't there, or not the right things she needed and there was not personal connection, just back and forth through email. Everytime I called I would get a recording to reach out by email and someone would contact me before the end of the day and them we would just get another email.
Everyone I dealt with was fantastic! Amy was so awesome and would answer any question I had no matter the time. My whole team was great!!!
Note: At my closing the attorney remark on the efficiency of Veterans United Bank.I had the best team in the best Bank. Cheers Marie
The overall experience was great. They walked you every step of the way The actual to do checklist on the website was the easiest that I've ever done there was no question about what you needed when you needed it and who you needed to send it to.
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
The whole team worked diligently to help make it happen and close the deal.
I’ve used Veterns United twice now in the last five years with two different types of loans. I would definitely recommend them to anyone including family and friends.
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I had a stellar experience with Veterans United! Our home search took over a year, but the team was there with us the whole time. They constantly kept us informed of our approval status, ensured that we had the right documents on hand, and truly went out of their way to be a partner in our search/closing and not just another lending vendor. Even our real estate agent was amazed at the level of involvement!
We fully recommend Tyler Dunn and his VU crew. We cannot believe how simple and quick our refinance went. Tyler kept us up to date every step of the way. He and his VU team are a true honor to their profession! Highly recommend Veterans United for your home mortgage and/or refinance needs.
Greg & Sue Lozier
U.S. Navy Veteran
Shelby, NC
Kim, was very professional and her entire team, they made this refinance very easy, could have been stressful but it was not ,was very easy thank you for having employees like Kim and her team. Charlotte Hall. My husband and I were very happy we worked with Veterans United Home loans...
Veterans United said they were going to try to get this house closed in 30 days and they did it!
I Would recommend Veterans United team to everyone that is a veteran because Kyle Gardner and his team are the greatest! Thank you for all you have done for me and my family! We are very grateful! Larry Murray
