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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

461,938

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 494 Navy service member reviews from West Virginia

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2 out of 5 Stars

The realtors given by Veterans United were both bad communicators: one left the state while I was buying a house and stopped communicating, and the other made schedules and appointments without my knowledge or consent. The final real estate agent, Mrs. Kim Winters was very helpful.My loan coordinator was very helpful, but I did not hear from them for weeks in the beginning until it was close to closing on a house.The most helpful person was Missy, the person that helped me with setting up my utilities, mail and Internet, because she got me connected to people when she checked in.It was a very stressful time buying and selling a house. And unfortunately, I did not feel taken care of, or felt like anything was made easy by working with Veterans United. I will not be moving with Veterans United again.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Amazing. 10 out of 10 for sure. Strongly recommend.

headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Would Recommend

Chris you and Elli was so amazing and helps so much thank you both it was great to work with you

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

5 out of 5 Stars
Would Recommend

Ryan one of the best. Stayed in contact with us the whole way.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Would Recommend
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Hannah Rohrbough walked me through this step by step and did a great job. I would highly recommend her as anyone's Senior Loan Officer to acquire their dream home.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Everyone we dealt with was very knowledgeable and pleasant. I absolutely recommend Veterans United.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

Excellent customer service and extremely efficient. I would give them higher than a 10 if I could.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I was so happy with our choice to go thru Veterans United to purchase a home. They walked us thru every step and made the whole process so easy to understand. They were always available to answer questions, even weekends and evenings!!! From start to closing, David and Michael were great to work with.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

The lender Albert and his team were outstanding I’d recommend him to every vet I know

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

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4.5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Everyone was incredibly helpful

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

My husband, the Veteran, and me had the best experience with our Loan Officer, Jerry Landrey and his Loan Coordinator, Grace Walther!! They were both so professional and gave easy instructions on all forms needed, by giving us a checklist. They were great at answering any questions that we had. The whole process was a joy because these two were fantastic!!! I will definitely refer VU to other veterans!!! And I will recommend Jerry and Grace to them!!! I give them a grade of A++.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4.5 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend

I can't say enough good things about Veterans United and the way they walk you through every step of the process of buying your dream home!! From getting you pre-approved, getting your loan together, helping you with getting your utilities turned on...just everything!! I would tell every veteran to use Veterans United!! They are wonderful!!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

The entire experience was awesome! It was so fast and easy. I am a first time buyer and was guided through the entire process. I would definitely recommend Veterans United.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

More Reviews

See all 461,938 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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