Highly Recommend!
Everyone from the top down, from the in's and out's were amazing. Amazing is an understatement honestly. They believed in us and we believed in them. Communcation was excellent. They made our first time home buying experience a walk in the park, even though we were really nervous. We would like to thank you for helping us achieve our dream. Sincerely, Halliburtons
Everyone was responsive and kept me informed. All forms were easy to access.
Great service, easy process.
Crystaline and her team made a stressful process stress-free. She was wonderful, patient, and very good at her job.
I believe my time did an outstanding job. Made sure I was aware of everything, quick responses when need closure or had questions.
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The process was pretty simple at the start. Apply for a loan, get pre-approved, find your home, and complete the tasks in your VU app. Where it gets complicated is underwriting, finances, appraisals, and paperwork processing. There is a lot of uploading documents and filling out paperwork as expected. Every application is different of course but my experience was good overall with some absurd hiccups. The longest part of my process was the appraisal which I thought was funny and frustrating. After reaching out to my loan officer and contacting the VA about the appraisal everything went smoothly. Expect to answer lots of phone calls, but leave lots of voicemails and emails. While it is annoying, they will get back to you as soon as they can. Overall, it wasn’t amazing but it was a good experience.
Crystaline and the rest of the team were outstanding! Closed on my new home in 30 days from first contact with Veterans United. Highly recommended!
As much as I work, the team did a superb job accommodating me in my endeavor to purchase my home. The collaboration between the teams were impeccable. I have been impressed with how my home buying experience went. I have spoken to my fellow veterans at work and recommended Veterans United for a great home buying experience. Thank you guys and hope to do another home buying transaction in the future.
I’ve gone through the home buying process a few times, and working with the Veterans United team was by far the easiest and smoothest process I’ve done. Great communication and always willing to answer questions.
Jeff and his team were outstanding. He helped us through the whole process. Beyond happy, will absolutely recommend VU and Jeff Gordon by name
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My mind is filled with so many important and positive times. I have had the pleasure to be represented with such professionalism, drive, knowledge, compassion, and support from my V.U.H.L. Sr. Loan Officer Rachel Gruber.Rachel has indeed fostered an amazing communication relationship like no other, I have experienced in the past. She is most certainly one of the best. She is what I consider a superstar!
This is our third time working with Jake and his team and we always have an amazing experience. They keep everything in line and have great communication and assitance. The real estate agent they recommended to us was awesome as well.
Great experience answered any questions I had and if by chance they didn’t have the answer they found it quickly and got back to me within the same day! So thankful
Thank you Veterans United. The team I had are the best in the business. Tim our financial advisor thank you for helping us get our finances together., Matt for being such a positive figure helping us get closing on track, Misty, for all the help with connecting us with the best agent and for all the restaurant tips.
We love the Italian place Misty recommended,
and finally Jeff the best fit for us and the greatest agent. Veterans United thank you.
