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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,341

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,059 Navy service member refinance loan reviews from Virginia

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5 out of 5 Stars
Would Recommend

We're very pleased with Sarah and her team very professional. Delt with her before when we first bought our home. Both experiences were great. Just loved working with them. 🙂🙂

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Nina is fantastic and goes above and beyond!

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

I would recommend Veterans United.

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
Would Recommend
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend

We recently refinanced with Veterans United Home Loans using the same loan officer, Nathan Bitner, who has been with us since the very beginning. He has always been wonderful, honest, and genuinely looking out for our best interests. This is now our third time financing a home with him, and there’s a reason we continue to come back. At this point, it feels much more personal, and we truly consider him a friend.Nathan is now in a lead role, and he is absolutely killing it. Even with his growth, he has never lost the personal connection and care that made us trust him from day one. His entire team has also been amazing, always stepping in and helping whenever needed to make sure everything kept moving smoothly and efficiently.The refinance process itself was incredibly quick and easy on our end, even while handling a power of attorney for my husband who is currently deployed. Nathan and his team made everything stress-free, seamless, and easy to understand during a time that could have easily been overwhelming. We are beyond grateful for their professionalism, communication, and support throughout every step of the process.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Working with Heidi and Bryan at Veterans United was an absolute game changer for my home refinancing journey. From our very first conversation, they went above and beyond to ensure I was comfortable, confident, and fully informed every step of the way.Their dedication and teamwork are truly unmatched. They were incredibly helpful, always ready to answer my questions, no matter how small and proactively kept me updated on the progress of my loan. Navigating the VA loan process can sometimes feel overwhelming, but Heidi and Bryan made it remarkably seamless and completely stress free. Their deep expertise and genuine care for veterans shine through in everything they do.I cannot recommend Heidi and Bryan highly enough! If you are looking for a dedicated team that will advocate for you, communicate clearly, and get you to the closing table with confidence, look no further. I wholeheartedly recommend them to absolutely everyone!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

This team is on point, quick, and aggressive with getting things done when you request or need something.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

I worked with Veterans United on getting my first home loan and refinancing it. I couldn't be more impressed with the service I received. From my initial inquiry to the final approval, the staff went above and beyond to ensure the process was smooth and stress-free. Shout to Torie, Ashley R, Gloria, and James for providing exceptional service from start to finish. Trust and believe i will be working with them again.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
Photo submission from Christopher H.

VU was a a pleasure to refinance my home with. My loan officer was there with me the whole way through! I highly recommend them to anyone considering a purchase/refinance!

headshot image of Vince Bentinganan

Loan Officer: Vince Bentinganan

NMLS# 1987234

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend

I would recommend Veterans United to my friends and family because Joe Choi and his team were fantastic though out the entire process. I was with another loan company before and I didn't feel my mortgage was safe with them so I came back to Veterans United Home Loans and lowered my rate and payments. I will stay with them from now on out.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Second time refinancing with VU - both great experiences. Andy & team were easy to work with, made the process very smooth & ensured any questions I had were answered quickly. Highly recommend!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

This is my fourth time working with him from initial to refinance and he is the only guy I will work with. I recommend them to all my friends and they feel the same way.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

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5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

Kyle and Shari were awesome. They took care of my refinancing quickly and professionally. Would definitely recommend.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

More Reviews

See all 467,341 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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