Our entire team was on top of each and every step of the process from the moment we made our first call until closing and will be through the life of the mortgage and I believe a friendship was started. A deep heartfelt thank you Brant, Anna, Jermey and whoever else from the team that need to step in during anyone's absence!
Great experience overall. Prompt communication and very helpful throughout process. I definitely recommend.
VU is the best!!!!
Fantastic service. When I got confused about something I would call wade houser and he explained everything in great detail and I could contact him anytime I had an issue.
You don't get that kind of service anymore.
Thank you Josh, Max, Molly and Dawn for everything! You all made a dream come true! #ProudVeteranHomeowner
The team of professionals that got me thru this experience were kind, easy to talk to and always had a better suggestion. nori Rotting Haus, Billy Jones are gentleman I would recommend to my own family. Thank you fellas.Billy
Very smooth process. Sarah, Catrina and Bae were easy to work with and made this process a pleasurable experience.
The loan team was great for my family. Friendly communications, engaged, and organized. Well understood our situation - retiring from the military and on the job hunt. Frustration with the VA home appraisal process, which complicated the sale, introduced stress and uncertainly. Causing multiple realtors to doubt and second guess future home buyers financing via the VA loan. A better communications or relationship bridge between the buyer, loan company, VA, and realtors could have helped. Instead our experience was much "it is what it is".
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My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
Very smooth fast and very professional I would definitely recommend veterans United.
Ken was absolutely amazing. I had originally tried to go through Navy Federal and had a terrible experience, so having Ken as my loan officer was a breath of fresh air. He was responsive and knowledgeable, and made me feel supported every step of the way!
Every step of the process, the team worked together to have answers before I even knew I had a question!
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Everything went smoothly.
I think the process was very thorough & everyone that I had the privilege of working with was more than helpful!
We had a great experience with Veterans United. The entire process was so well guided that I honestly didn’t have to think or worry about much—they kept us informed and made sure we always knew what was needed and what came next. I also felt completely comfortable asking questions throughout the process. Eli, Kait, Joshua, and I’m sure several others behind the scenes were awesome to work with. They made buying our home feel easy and straightforward from start to finish. I’d absolutely recommend Veterans United!!!
We have gone through the homebuying process before and nothing compares to the customer experience that Veterans United provides. It is great to have a stress-free lender experience in this tough buyers market. Thank you Veterans United!
Our lender was amazing, and honestly was the main person who helped through the whole process Rob W. I would recommend him 100 percent
If I hear of anyone looking for mortgage and or refinancing I will definitely refer.
Hard workers and always willing to help.
