The greatest loan officer I have ever had the pleasure of working with is Mike Giaimo. He is honest, reliable, punctual, detailed oriented, knowledgeable, and an overall wonderful person. He has helped me purchase my last 2 properties and has become my Loan Officer for life! The most recent property I bought had its highs and lows, and throughout the experience, Mike was attentive, along with his team member, Thomas Peters. Thomas went above and above to make my purchase a success, and for that I was grateful.
Zach Ward and his team provided outstanding service throughout my loan process. I always felt at ease and when I needed clarification on my To-Do items his team always made themselves available 24/7. Highly recommend.
My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.
Everyone at Veterans United is great. They walked me through the whole process and made it smooth.
Shelby,Allie, Spencer, and Cole were a great team to work with. I have used a VA loan in the past and this time around was 100% more streamlined and easy to navigate. The communication was outstanding and the process was well put together and made easy to navigate.Please pass along my sincerest gratitude to each of them.
This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.
The process was incredibly easy. This is our 3rd home purchase, 1st time with Veterans United and I can’t say how happy we are with the way it went from start to finish.
You have a great team and make everything so easy to deal with....JUST A BIG OUTSTANDING. USN BMC FREDERICK G. LACHANCE III RET. VIET-NAM VET.
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Thank y'all for everything
The team was great to work with. We had a unique situation and everyone made it run as smoothly as possible
Communication is none existent missed out on first time home buyers then the first time we closed got a call 30 minutes prior to closing saying that we couldn’t close because someone didn’t do their job
Response from Veterans United
Hi Milas,
I’m really sorry to hear about your experience. Missing out on a first-time homebuyer benefit and then having your closing delayed at the very last minute would be incredibly frustrating, especially after all the effort it takes to get to that point. I understand how much this would shake your confidence in the process, and I’d like to review your file so we can better understand what went wrong.
If you’re open to talking, you can reach my team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you contact us outside those hours, we’ll get back to you the next business day.
We had a great team of people to help us during the process. Everything ran smoothly and there was never questions I had that answers weren’t provided. Thank you for making this a great experience.
