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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

459,499

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 594 Navy service member reviews from Massachusetts

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4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

Thank you for making it so painless!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

The team I worked with was hands-down, the best. When it got down to the last couple of days, I have never felt more at ease spending a half million dollars. Clint Dunlap called the day before closing just to make sure I understood everything that was going on. It was great.

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

I still am in awe of how smooth the process was through VA United. I couldn't have had a better team working with me! I really did not know what to expect and feel as I got blindsided with emotions. The reassurance and constant communication from the beginning eased most of that tension. Once the process started moving along I got more confident in my choice. I was a bit skeptical of some work history, health related related situations on my end that would have impacted negatively - which did not be the case in the end. Having a chance to not only obtain permanent housing for myself, I did with the hardwork accomplished to get there. I hope every Veteran that is serious about owning a home get the chance to do so. It will be a fun, exciting, fulfilling and rewarding experience I hope to thrive in going forward! Could not have done it without you all and thank you for giving me the quality of life I deserved.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Our refinance experience with Veterans United was exceptional. Kris, our loan officer, demonstrated consistent patience and transparency, and successfully guided us through approval despite my husband’s high DTI ratio. He remained attentive throughout the process, even notifying us personally when the funds were wired to the title company. Alexis, the loan coordinator, provided excellent support by ensuring all documentation requirements were met promptly. The level of service delivered by the entire Veterans United team far exceeded that of our previous lender, Bank of America, with whom we initially had a very poor experience. We highly recommend Veterans United.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

This is our second home loan through VU. They make the process easy and as stress free as possible. Ben and the team were awesome to work with.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4 out of 5 Stars
Would Recommend
Photo submission from Connor G.

The process is long, but worth it in the end. Ask for Matt or Becca; they do not disappoint.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Team worked really well with us. Both Derek and Anna were a pleasure to work with. Kudos to Derek, Anna and the rest of the VU team that supported us through this process!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

They were very helpful and informative.Any questions we had they helped right a way. Would recommend them to anyone.Plus

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Brandon was awesome! It took almost two years to get this mortgage done. He always returned calls and emails immediately and seemed to always have the answers to our questions. We couldn't have done this without Brandon's help. I would, and recently have, suggested him to others. He gets a 10 out of 10 from us!

headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

4 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

4.5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

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4.5 out of 5 Stars
Would Recommend

The staff (Jeff, Sarah and Natalie) were, from the start, responsive, professional and knowledgeable. They were great to work with and felt like we were a team working together toward a common goal.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend
headshot image of Angie Poggi

Loan Officer: Angie Poggi

NMLS# 2637966

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Yes 100 % .. VU did everything possible to make this move easy on us.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Great tem to work with. Kept me informed threw the whole process.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

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See all 459,499 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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