I always learn fron Ben Choi, my loan coordinator. He is extremely helpful and knowledgeable. He answers whatever questions I have and has my best interest at hand. I will always use Veterans United Home Loans.
Veterans United has been one of the worst companies I have ever had the misfortune of dealing with.
Response from Veterans United
Hi Peter,
I’m really sorry to hear this was your experience. Feeling this way about a company you trusted to help with something as important as your home is incredibly frustrating, and I hate that we left that kind of impression.
Your feedback matters, and I’d appreciate the opportunity to better understand what led to this so we can take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
His whole team was really great,took time to listen and addressed all our concerns. Great people, would recommend them to anyone who needs a loan. Great job
Very competent and helpful team. Walked me through the whole process.
Hey Veterans, Veterans United will help you with your future home.
At Veterans United you can be assured that the team will work together to answer all your questions and address all your concerns. They gave me a much better interest rate in refinancing than I originally had with a different loan company.
Better communications than other companies. Always responsive to our concerns. Attentive to when and how changes in interest rates and how it can save money for their clients.
I APPRECIATE EVERYTHING YOU HAVE DONE,GREAT FOLKS TO WORK WITH
THANK YOU
This has been one of the best teams I've ever worked with. I do appreciate all the work and extra calls to make I'm happy or have any of my extra questions answered. Great team.
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The notary company had me sign differently then my normal signature which was odd, otherwise everything was well prepared and thought through.
I am so pleased with VU home loans. They are so easy to work with and genuinely seem to want to help. I would choose VU all over again and give them 4 thumbs up if i could.
She had helped this time with Jake and he was great. I was a little impatient at times, but he stuck with me and took care of me the best way he could.
